Matthew Oneill Email and Phone Number
Matthew Oneill work email
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Matthew Oneill personal email
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WHAT I DO: I provide strategic and tactical customer experience insights, tools, and processes, helping growth-oriented business leaders achieve top-line revenue growth while minimizing risk. WHO I WORK WITH: I have supported many reputable organizations including:• GMG Insurance• Members of the Beyond Insurance Global Network• Beyond Insurance• PCF Insurance• Several regional and national insurance carriers• Small and middle market organizations looking to improve their customer or employee experience, or minimize their total cost using risk mitigation.WHY IT WORKS: With my unique background as a licensed insurance advisor, and customer experience professional, I create custom-designed, high-impact growth strategies that boost profitability, and employee experience, while minimizing risk. I work with clients to design a roadmap to maximize customer lifetime value across the customer experience journey.WHAT OTHERS SAY: “After I (so fortunately) was able to speak with you...it was apparent how much appreciation and energy you have for this program and your job. It’s just refreshing to see someone having so much passion in their work, as that’s a hard thing to come by these days. Your team is fortunate to have someone like you, with the vivacity and dedication you display. Please keep up the good work, and don’t ever lose that drive, as I’m confident it will take you far. Thanks for everything and take care!” – Tony L. Sales Rep“Matt is positioned as a reporter embedded in the marketplace to capture the action as it unfolds. He reaches out to the leaders, legends, and loose cannons in our industry for their wisdom and their direction on opportunities unfolding. Listen in - it's a great use of your time.” – Mike M. Thought Leader“Matt, brings a fresh to perspective with his keen eye for detail and understanding where things are "headed". He is dedicated to his craft and bring a lot to the proverbial table.” – Kevin M. Account RepREADY TO TALK? Contact me directly here on LinkedIn, email me at moneill@gmgins.com, or call me at 215-375-7062.
Onedigital
View- Website:
- onedigital.com
- Employees:
- 3387
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Sr. Risk Management ConsultantOnedigitalPhiladelphia, Pa, Us
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Chief Executive OfficerCx Synergy Apr 2023 - PresentAt CX Synergy, we prioritize customer-centric innovation. For over a decade, I have collaborated with diverse organizations—from local businesses to industry leaders—elevating satisfaction and loyalty throughout the customer's journey. I firmly believe that placing customers at the heart of your operations is the ultimate competitive edge, ensuring every department thrives and delivers exceptional results.CX Synergy is a coaching and consulting company supporting growth-oriented businesses looking to enhance customer and employee satisfaction. In a world trending towards commoditization, enhancing your customer's experience is the pathway to increased profitability, brand distinction, and enthusiastic employee advocacy. -
Director Of Customer ExperienceGmg Insurance Mar 2022 - PresentLanghorne, Pa, UsGenerating Awareness:Scaled the digital marketing team and content production to include written, video, and audio materialLead in-person workshops focused on improving client and prospect profitability while reducing riskShowcased the GMG Insurance team and culture to support talent acquisition efforts Pipeline Management:In-house coach and trainer for GMG employees to improve prospecting and sales tacticsSpeaks with Underwriters to grow niches based on carrier appetite and goalsEnhanced the relationship between GMG Insurance and key stakeholders supporting the organization's growthSales:Participates in all aspects of the sales process including prospect qualification, needs assessments, and presenting deliverables including risk management and mitigation recommendationsAccount Management:Conducts customer feedback surveysManages the customer intimacy programEnhanced the stewardship review process with key client relationships to maximize customer lifetime valueIntroduced strategic partnerships to reduce client's total cost of riskDesigned service plans for key client relationshipsEmployee Experience:Designed an employee onboarding guideParticipates in the prospective employee interview processSupports cultural initiatives and long term employee growth initiatives -
Chief Experience OfficerBeyond Insurance Dec 2018 - Mar 2022King Of Prussia, Pennsylvania, UsLiaison responsible for identifying and executing strategies to enhance Beyond Insurance nationwide membership experience and deepen the bench strength of sales teams Keynote Speaker on customer experience, consultative sales, competitive advantage, personal branding, social media, differentiation, culture, and soft skills development best practices Designer, and presenter of in-person and virtual training workshops for insurance agencies, agents, and carrier organizations resulting in record-setting underwriting results Developer of key benchmarking data across the Beyond Insurance Global Network, standardizing success metrics while providing growth and talent development recommendations to achieve high-performing sales organizations Faculty member and trainer for the Certified Risk Architect program Accelerated achievement of ROI positive clients by revamping the onboarding program (1.5 years reduced to 3 months) Increased customer loyalty and account renewals with 98% retention rates through customer satisfaction initiatives and outreach programs while integrating a new CRM system -
Managing Director - Beyond Insurance InstituteBeyond Insurance Nov 2011 - Dec 2018King Of Prussia, Pennsylvania, UsDeveloped and conduct a 3-month corporate training program for a large national carrier which resulted record setting year end underwriting results.Conceptualized and managed the design and development of the Intelligence Quotient for Risk Management, a digital risk benchmarking assessment now being sold nationally.Speaker and keynote, addressing topics including the customer experience, consultative sales, competitive advantage, personal branding, social media, differentiation and soft skill development.Increased customer loyalty and account renewals to above 95% retention rates through customer satisfaction initiatives and outreach programs.Collaborate with national insurance agency network (Beyond Insurance Global Network) acting as Beyond Insurance liaison by identifying and executing strategies to enhance membership experience.Designed and managed in-person and virtual training workshops and programs on risk management and sales best practices.Planned, organized and developed custom training materials that met specific needs for insurance agencies, agents and carrier organizations.Managed the Beyond Insurance social media strategy targeting new business leads primarily through LinkedIn with secondary leads via Facebook and Twitter.Provided Beyond Insurance’s sister company, The Addis Group, with technology-based solutions per employee requests. Also, acted as consultant for online rebranding in regards to website presence as well as develop an effective and efficient social media strategy.
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Project AssociateFile X Sep 2011 - Nov 2011Collected and color corrected engineering blueprints for a digital copying, filing and storage boutique firm.Organized and filed corporate private data into computer databases per client’s requests and needs. Also performed quality control checks before returning information back digitally.
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Philanthropy And Social ChairsSigma Alpha Epsilon Fraternity Nov 2010 - Jun 2011Evanston, Illinois, UsCreated fundraising events that raised money and awareness for diseases effecting children.Generated $3,000 while producing the largest philanthropy event on campus.Promoted and ran seasonal volleyball tournaments to raise money for The Children’s Hospital of Philadelphia through campus, local, and regional print advertising campaigns Communicated with other Greek organizations via social media and campus meetings during week long campus restoration events developing a streamlined work flow for completing tasks across all other organizations. -
Head Swim CoachNassau Swim Club Jun 2005 - Aug 2010Coached 87 kids on how to enjoy and successfully compete on a swim team.Generated spreadsheets with meet lineups using Excel; maintained team webpage.Organized and ran Saturday morning swim meets as well as attended Sunday morning events.
Matthew Oneill Skills
Matthew Oneill Education Details
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Albright CollegeDigital Media
Frequently Asked Questions about Matthew Oneill
What company does Matthew Oneill work for?
Matthew Oneill works for Onedigital
What is Matthew Oneill's role at the current company?
Matthew Oneill's current role is Sr. Risk Management Consultant.
What is Matthew Oneill's email address?
Matthew Oneill's email address is mo****@****nce.com
What schools did Matthew Oneill attend?
Matthew Oneill attended Albright College.
What skills is Matthew Oneill known for?
Matthew Oneill has skills like Social Media, Social Media Marketing, Public Speaking, Event Planning, Facebook, Leadership, Social Networking, Illustrator, Photoshop, Blogging, Sales, Indesign.
Who are Matthew Oneill's colleagues?
Matthew Oneill's colleagues are Carrigan Margaret, Chris Person, Mr. Rohit Sharma Ji, Alfredo Ortiz, Elena Saenz Acello, Robert Scobee, Gisell Lopez.
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