Matt Ruppert is a Lead Device Support Technician at EOS IT Solutions. Colleagues describe them as "I am delighted to provide this letter of recommendation for Matt Ruppert, with whom I have had the pleasure of working for 9.5 years at TEMEDA, a leading telematics startup. Our collaboration began in 2014, and during our work together, Matt demonstrated remarkable growth, expertise, and leadership. Starting as our level-one support at the company's inception, Matt's proactive approach led him to climb the ranks rapidly. His technical prowess allowed him to train our support staff and craft several essential business processes from scratch, a testament to his adaptability in a startup environment. When 2020 posed challenges to many businesses, Matt’s dedication was a significant factor in our company's resilience and success. Matt successfully managed cross-functional teams when promoted to Hardware Integration Manager and introduced over 35 products to our sales portfolio. This showcases his ability to bridge the gap between technical development and market needs. His collaborations with notable hardware suppliers such as CalAmp and Teltonika enriched our product lineup, further solidifying our market position. Beyond his technical prowess, what stands out is Matt's unwavering positivity and patience. Despite the demanding nature of startup work, Matt maintained a calm demeanor, always ready to assist and extend his work hours for the company. Our CEO publicly acknowledged Matt's contributions at our annual company meetings, reflecting his vital role at TEMEDA. From managing over 50,000 devices to overseeing escalated support tickets, Matt's comprehensive skill set—including exceptional analytical skills, team collaboration, and proficiency in telematics—sets him apart. I wholeheartedly endorse Matt Ruppert for any role or endeavor he pursues. His exceptional blend of technical expertise, leadership, and dedication is rare. Please feel free to contact me if you require any further information or clarification."