Matthew G. Email & Phone Number

Oxnard, Ca.

● Collaborated with Forecasting developers, product manager, and team to create and maintain help center for newest program on latest platform.● Assisted in shaping help center documentation style and format.● Authored release notes and new features documents on all version updates for the Forecasting suite of programs.● Helped QA with testing upcoming features and fixes.● Created internal documentation for team training and reference.● Updated and edited 800+ page Forecasting user’s guide.● Consulted as Forecasting SME for eLearning courses.

Newbury Park, Ca.

● Trained and supervised employees to ensure quality service.● Created, maintained, and updated Excel worksheets for costs and payroll.● Wrote reports and briefs for corporate on sales, events, and incidents.● Coordinated with vendors to maintain inventory and price check.

Oxnard, Ca.

● Created and maintained specification lists to maintain product consistency.● Instructed employees on new tasks and tool maintenance and safety.● Communicated cross-department to maintain project timeframe.● Maintained regular communication with owner and GM on department status, inventory, and encountered issues.