Matthew G. Email & Phone Number

Oxnard, CA.

• Collaborated with Forecasting developers, product manager, and team to create and maintain help center for newest program on latest platform.
• Assisted in shaping help center documentation style and format.
• Authored release notes and new features documents on all version updates for the Forecasting suite of programs.
• Helped QA with testing upcoming features and fixes.
• Created internal documentation for team training and reference.
• Updated and edited 800+ page Forecasting user’s guide.

Newbury Park, CA.

• Trained and supervised employees to ensure quality service.
• Created, maintained, and updated Excel worksheets for costs and payroll.
• Wrote reports and briefs for corporate on sales, events, and incidents.
• Coordinated with vendors to maintain inventory and price check.

Oxnard, CA.

• Created and maintained specification lists to maintain product consistency.
• Instructed employees on new tasks and tool maintenance and safety.
• Communicated cross-department to maintain project timeframe.
• Maintained regular communication with owner and GM on department status, inventory, and encountered issues.