Matthew Lau Email & Phone Number

Orange County, California, United States

• Maintain a strong understanding of foreign and domestic IP procedures and communicate updates when necessary; carefully research patent prosecution laws to assist supporting staff• Coordinate with various departments, such as billing and IT, to advocate an IP perspective towards new firm procedurals and assist with a cohesive integration with the Patent group• Train new hires to provide technical support for IP software and web-based forms, outline firm wide best practices, and lead discussions to identify areas of inefficiencies within the IP group

Newport Beach, California, United States

• Partnered with case managers to file extensive patent documents/fees to the United States Patent and Trademark Office (USPTO) for high priority clients such as Lee & Li, Attorneys at Law, handling sensitive information from companies such as Taiwan Semiconductor Manufacturing Company (TSMC)• Managed 300+ concurrent time-sensitive pending patent applications as an Interim Paralegal while upholding rigorous standards of work quality and timely submissions of pertinent forms • Collaborated with billing department to review invoices for outside counsel under proper firm guidelines while maintaining transparency with clients

Los Angeles, California, United States

• Collaborated with R&D, design, supply chain, quality assurance, legal, pricing, and marketing teams to distribute products nationwide in key grocery stores, e.g. Whole Foods, Sprouts, Amazon, and Albertsons • Analyzed consumer trends and compiled customer feedback to assist in product portfolio growth strategy, leading to the development of 6 total SKUs, while streamlining operational processes as offerings increased• Managed sales and operations during direct-to-consumer (DTC) tradeshow events including Natural Products Expo West (85k+ attendees), while engaging with new leads and providing personalized, quality experiences• Traveled locally to retailers, distribution centers, and warehouse to ensure inventory and demand is properly met• Recommended various advertising strategies based on analysis of past sales data to drive growth on e-commerce platforms (Website, Amazon), increasing conversion rate by 25%• Trained pivotal hires to revamp the company’s website, increasing e-commerce sales by over 10% MoM

Los Angeles, California

Bachelor Of Arts - Ba, History

Chinese Language And Literature