Matthew Lau Email & Phone Number

Orange County, California, United States

• Maintain a strong understanding of foreign and domestic IP procedures and communicate updates when necessary; carefully research patent prosecution laws to assist supporting staff
• Coordinate with various departments, such as billing and IT, to advocate an IP perspective towards new firm procedurals and assist with a cohesive integration with the Patent group
• Train new hires to provide technical support for IP software and web-based forms, outline firm wide best practices, and lead discussions to identify areas of inefficiencies within the IP group

Newport Beach, California, United States

• Partnered with case managers to file extensive patent documents/fees to the United States Patent and Trademark Office (USPTO) for high priority clients such as Lee & Li, Attorneys at Law, handling sensitive information.
• Managed 300+ concurrent time-sensitive pending patent applications as an Interim Paralegal while upholding rigorous standards of work quality and timely submissions of pertinent forms
• Collaborated with billing department to review invoices for outside counsel under proper firm guidelines while maintaining transparency with clients

Los Angeles, California, United States

• Collaborated with R&D, design, supply chain, quality assurance, legal, pricing, and marketing teams to distribute products nationwide in key grocery stores, e.g. Whole Foods, Sprouts, Amazon, and Albertsons
• Analyzed consumer trends and compiled customer feedback to assist in product portfolio growth strategy, leading to the development of 6 total SKUs, while streamlining operational processes as offerings increased
• Managed sales and operations during direct-to-consumer (DTC) tradeshow events including Natural Products Expo West (85k+ attendees), while engaging with new leads and providing personalized, quality experiences
• Traveled locally to retailers, distribution centers, and warehouse to ensure inventory and demand is properly met
• Recommended various advertising strategies based on analysis of past sales data to drive growth on e-commerce platforms (Website, Amazon), increasing conversion rate by 25%
• Trained pivotal hires to revamp the company’s website, increasing e-commerce sales by over 10% MoM

Los Angeles, California

Bachelor Of Arts - Ba, History

Chinese Language And Literature