Customer Experience Manager
Current
Sep 2024 - Present
AeroLeads people directory · profile
Matthew Jackson Email & Phone Number
Customer Experience Manager
at
TopCashback UK
2 work emails found
@topcashback.co.uk
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience Manager
Location
Stafford, England, United Kingdom
Company size
Who is Matthew Jackson? Overview
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Quick answer
Matthew Jackson is listed as Customer Experience Manager at TopCashback UK, a with 160 employees, based in Stafford, England, United Kingdom. AeroLeads shows a work email signal at topcashback.co.uk and a matched LinkedIn profile for Matthew Jackson.
Matthew Jackson previously worked as Customer Service Manager (US Email and UK Social Media) at Topcashback Uk and US, Social Media and Email Customer Service Team Leader at Topcashback Uk. Matthew Jackson holds Bachelor Of Arts (B.A.), Drama And Dramatics/Theatre Arts, General, First Class With Hons. from Staffordshire University.
Company email context
Email format at TopCashback UK
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{first}@topcashback.co.uk
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AeroLeads found 2 current-domain work email signals for Matthew Jackson. Compare company email patterns before reaching out.
Profile bio
About Matthew Jackson
I graduated with a 1st Class degree with honours at Staffordshire University in Drama, Performance and Theatre Arts. I am passionate about engaging new audiences to the theatre and the role that social media can play in the arts industry. I am currently working in Social Media Customer Service; organising the day to day interaction with members through a variety of social media, reviewing and email platforms.Craving some more thoughts on all things theatre? Why not check out my blog... TheTheatreTwittic.com
Listed skills include Social Media Marketing, Organization And Prioritization Skills, Teamwork, Marketing, and 18 others.
Current workplace
Matthew Jackson's current company
Company context helps verify the profile and gives searchers a useful next step.
Topcashback Uk
6 roles
Matthew Jackson work experience
A career timeline built from the work history available for this profile.
Customer Service Manager (Us Email And Uk Social Media)
Mar 2021 - Sep 2024
Us, Social Media And Email Customer Service Team Leader
Dec 2019 - Mar 2021
Senior Social Media Customer Service Advisor & Cover Team Lead
- Be the main point of contact for customer queries and general interaction on the company's social media profiles and review sites.-Administrate customer interaction for competitions- Problem solve issues that members face; spot general problems through social media interactions and negotiate with various departments to resolve or work to fix issues that members encounter when using the website- Monitor and feed back member feedback that is provided via social networking, review and forum websites.- Problem solve and assist members with log in issues through email communication.- Carry out tasks associated with the maintenance of members' accounts.
Aug 2014 - Dec 2019
Marketing Placement
• Assist in the daily running of the department.• Research a variety of topics to find best practice among the industry.• Communicate with external partners such as actors' agents.• Communicate with customers on the phone to answer their queries.• Archive press clippings.• Participate in department discussions about how to develop social media usage.• Proofread materials such as the season brochure.
Oct 2013 - Dec 2013
Casual Wraparound It Assistant
John Bamford Primary School
• Maintain IT equipment at the school • Communicate with the departments in the school to ensure IT equipment was functioning as expected• Prioritise tasks to ensure those issues with greatest need were completed first
Oct 2010 - May 2011
Team & coworkers
Colleagues at TopCashback UK
Other employees you can reach at topcashback.co.uk. View company contacts for 160 employees →
CS
Charlie Sandy
Colleague at Topcashback UkStaffordshire, England, United Kingdom
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CC
Claire Course
Colleague at Topcashback UkStafford, England, United Kingdom
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WP
William Price
Colleague at Topcashback UkLiverpool, England, United Kingdom
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MF
Michael Francis
Colleague at Topcashback UkGreater Manchester, England, United Kingdom
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AS
Alia Swinnerton-Kean
Colleague at Topcashback UkStaffordshire, England, United Kingdom
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ST
Steven Tipping
Colleague at Topcashback UkGreater Stoke-On-Trent Area, United Kingdom
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DJ
David Jackson
Colleague at Topcashback UkUnited Kingdom
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CP
Cristina Peris Miró
Colleague at Topcashback UkUnited Kingdom
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AW
Amanda Weston
Colleague at Topcashback UkTelford, England, United Kingdom
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GG
Geetha Guntupalli
Colleague at Topcashback UkLeyland, England, United Kingdom
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Charlie Sandy
Colleague at Topcashback UkStaffordshire, England, United Kingdom
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CC
Claire Course
Colleague at Topcashback UkStafford, England, United Kingdom
View →
WP
William Price
Colleague at Topcashback UkLiverpool, England, United Kingdom
View →
MF
Michael Francis
Colleague at Topcashback UkGreater Manchester, England, United Kingdom
View →
AS
Alia Swinnerton-Kean
Colleague at Topcashback UkStaffordshire, England, United Kingdom
View →
ST
Steven Tipping
Colleague at Topcashback UkGreater Stoke-On-Trent Area, United Kingdom
View →
DJ
David Jackson
Colleague at Topcashback UkUnited Kingdom
View →
CP
Cristina Peris Miró
Colleague at Topcashback UkUnited Kingdom
View →
AW
Amanda Weston
Colleague at Topcashback UkTelford, England, United Kingdom
View →
GG
Geetha Guntupalli
Colleague at Topcashback UkLeyland, England, United Kingdom
View →
3 education records
Matthew Jackson education
Bachelor Of Arts (B.A.), Drama And Dramatics/Theatre Arts, General, First Class With Hons.
English Literature, It, Drama And Theatre Studies And Citizenship, A Levels And Equivalent Graded A* To D
Aelfgar Rugeley College
Subjects Include: English Language, Maths, Statistics, French And It, I Passed 10 Gsces & Equivalent Qualification Achieving Grade C And Above In All.
Hagley Park Sports College
FAQ
Frequently asked questions about Matthew Jackson
Quick answers generated from the profile data available on this page.
What company does Matthew Jackson work for?
Matthew Jackson works for TopCashback UK.
What is Matthew Jackson's role at TopCashback UK?
Matthew Jackson is listed as Customer Experience Manager at TopCashback UK.
What is Matthew Jackson's email address?
AeroLeads has found 2 work email signals at @topcashback.co.uk for Matthew Jackson at TopCashback UK.
Where is Matthew Jackson based?
Matthew Jackson is based in Stafford, England, United Kingdom while working with TopCashback UK.
What companies has Matthew Jackson worked for?
Matthew Jackson has worked for Topcashback Uk, Topcashback, New Vic Theatre, and John Bamford Primary School.
Who are Matthew Jackson's colleagues at TopCashback UK?
Matthew Jackson's colleagues at TopCashback UK include Charlie Sandy, Claire Course, William Price, Michael Francis, and Alia Swinnerton-Kean.
How can I contact Matthew Jackson?
You can use AeroLeads to view verified contact signals for Matthew Jackson at TopCashback UK, including work email, phone, and LinkedIn data when available.
What schools did Matthew Jackson attend?
Matthew Jackson holds Bachelor Of Arts (B.A.), Drama And Dramatics/Theatre Arts, General, First Class With Hons. from Staffordshire University.
What skills is Matthew Jackson known for?
Matthew Jackson is listed with skills including Social Media Marketing, Organization And Prioritization Skills, Teamwork, Marketing, Theatre, Time Management, Managing Deadlines, and Communication Skills.
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