•Successfully opened 2 new offices whilst running and growing the team.Designed an office from brick to finish•Run the Northern Sales Hub and Contact Centre.•3 teams include Telesales, Sales Support & Account Management ‘Backbook’.•Commission and target setting.•Salesforce admin/reporting•People Management/Leadership•Training & Development•Partnerships •Project management •Pricing management •Corporate negotiations

•Started a new Telesales team from scratch.•Commission and target setting.•Salesforce admin/reporting•People Management/Leadership•Training & Development

I was brought in here to define and implement a sales strategy and telesales operating plan that insures every customer and opportunity is actively managed and proactively engaged with.Key responsibilities • Ensure all new joiners receive an effective and comprehensive induction plan to set them up for success• Focus on continuous improvement initiatives to realise maximum team efficiency and effectiveness• Lead, coach, manage and motivate a team to deliver… Show more I was brought in here to define and implement a sales strategy and telesales operating plan that insures every customer and opportunity is actively managed and proactively engaged with.Key responsibilities • Ensure all new joiners receive an effective and comprehensive induction plan to set them up for success• Focus on continuous improvement initiatives to realise maximum team efficiency and effectiveness• Lead, coach, manage and motivate a team to deliver high performance against revenue and KPI targets and best-in-class service• Define and implement a sales strategy and operating plan that ensures every customer and opportunity is actively managed and proactively engaged with• Promote and drive high performance ensuring that sales methodologies are implemented and provide continuous training/coaching in collaboration with Sales Strategy and Operations• Proactively dealing with and resolving employment and performance issues as required• Support target setting and influencing policy and strategy providing input when required• Contribute to the development of more compelling value propositions• Produce agreed reports to inform the business on 'how we are doing' against business goals per segment Show less

My job was to sell card payment solutions to independent and corporate businesses in the UK. My daily duties include; account management, receiving inbound calls from new customers, up selling to existing customers, following up leads, motivating myself and others.With all sales positions it is essential to build a good rapport with your client to ensure that their initial interest turns into a long and profitable venture for both parties. I enjoy this aspect of the job immensely and… Show more My job was to sell card payment solutions to independent and corporate businesses in the UK. My daily duties include; account management, receiving inbound calls from new customers, up selling to existing customers, following up leads, motivating myself and others.With all sales positions it is essential to build a good rapport with your client to ensure that their initial interest turns into a long and profitable venture for both parties. I enjoy this aspect of the job immensely and partnered with the targets scheme I push myself each day to make as much money as I can for both myself and the company. Show less