Matt Kaplan

Matt Kaplan Email and Phone Number

SVP Product @ Jobber
Matt Kaplan's Location
Scituate, Massachusetts, United States, United States
About Matt Kaplan

Product executive with significant experience scaling SaaS businesses from $100M to over $1B ARR. Led global teams of more than 450 diverse employees across product management, design, and engineering for venture-backed startups and public companies. Established enduring product vision, scaled high performing teams and cultures, created product and commercial strategies, and drove product delivery resulting in substantial company growth. Passionate about helping SMBs thrive with technology and process innovation.

Matt Kaplan's Current Company Details
Jobber

Jobber

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SVP Product
Matt Kaplan Work Experience Details
  • Jobber
    Svp Product
    Jobber Oct 2024 - Present
    Edmonton, Alberta, Ca
    Excited for a new adventure leading Product and Design for Jobber, the best-in-class vertical SaaS solution for SMB home service professionals.
  • Avery Dennison
    Member Of Digital Advisory Council
    Avery Dennison Feb 2024 - Present
    Mentor, Ohio, Us
    Excited to be working with several senior executives and board members of Avery Dennison to help shape their digital strategies and solutions. Their mission to optimize labor and supply chain efficiency, reduce waste, and advance sustainability, circularity and transparency is an important one and will have far reaching impact across the world.
  • Toast, Inc.
    Svp Product
    Toast, Inc. Sep 2019 - Jan 2024
    Boston, Ma, Us
    Led creation and execution of multi-product strategy for the premier vertical SaaS leader, propelling ARR from $180M to $1.2B+ and SMB customer base from 27K to 100K+. Tripled team size to 300+ globally, across Product Management, User research, Design, and Hardware Engineering. Skillfully guided team through pandemic challenges, culminating in a successful IPO in September 2021.Championed key strategic initiatives such as e-commerce, self-service onboarding, Product-Led Growth (PLG), and AI-enabled support solutions. As a member of the Senior Leadership Team, I served as the executive sponsor for our employee-led DEI group, fostering a culture of diversity, equity, and inclusion within the organization.
  • Acquia
    Svp Product
    Acquia Aug 2018 - Aug 2019
    Boston, Ma, Us
    Drove the creation of Acquia's long-term product strategy and orchestrated the expansion of our multi-product Digital Experience Platform, utilizing both organic development and M&A. Instrumental in securing our leadership position in the Gartner Magic Quadrant which played a pivotal role in our $1B acquisition by Vista Equity Partners. Actively participated in industry conferences, sharing trends and insights, and led impactful sessions with customer and partner advisory boards.
  • Logmein
    Gm, Emerging Products
    Logmein Mar 2017 - Jul 2018
    Boston, Massachusetts, Us
    Following the merger with Citrix's GoTo business, promoted to General Manager of Emerging products, LogMeIn's fastest growing product line which includes LastPass, an Identity and Access Management solution and Grasshopper, a cloud-based telephony system for small businesses. Accountable for establishing and executing the business vision and product strategy while aligning product, engineering and go-to-market teams to deliver on double-digit growth goals.
  • Logmein
    Chief Product Officer
    Logmein Jan 2016 - Mar 2017
    Boston, Massachusetts, Us
    As LogMeIn's first Chief Product Officer, led product strategy, product management, design, and engineering for all LogMeIn lines of business including Identity and Access Management (LogMeIn Pro, Central, Cubby, Hamachi, LastPass), Collaboration (join.me), and Customer Engagement (Rescue, BoldChat, Xively). Responsible for growing a diverse team of over 450 employees worldwide operating in several cities in the US and Hungary. Member of the LogMeIn executive team and champion of LogMeIn's worldwide innovation initiatives.
  • Logmein
    Senior Vice President, Products
    Logmein Jan 2014 - Dec 2015
    Boston, Massachusetts, Us
    Led team of over 350 engineers and product managers responsible for product strategy, product management, engineering, and innovation for all LogMeIn products worldwide. As acting General Manager of Access & Management business, drove significant growth in LogMeIn's largest line of business through cross-discipline collaboration, improved product packaging, and sales team realignment. Championed innovation initiatives including creation of LogMeIn's first worldwide Hackathon with over 30 teams and 200 participants.
  • Logmein
    Vice President, Products
    Logmein Feb 2012 - Jan 2014
    Boston, Massachusetts, Us
    Product executive leading product strategy, roadmap creation, and delivery of LogMeIn Access & Management and Collaboration products including LogMeIn Pro, Central, Cubby, Hamachi, and join.me. Led engineering and product management teams of more than 150 people and drove multiple years of triple-digit growth for join.me, LogMeIn's fastest growing product and one of the fastest growing collaboration products in the world. Championed adoption of agile and lean practices across entire engineering and product team.
  • Knowledgevision
    Vice President, Product Management
    Knowledgevision Apr 2011 - Feb 2012
    Lincoln, Ma, Us
    Joined KnowledgeVision to lead their product team and launch Knovio, a web-based video presentation tool.
  • Pearson Education
    Director Products, Alleyoop
    Pearson Education Feb 2010 - Apr 2011
    London, Gb
    Led the product strategy, product management and launch of a new social guidance network for college-bound teens. Key accomplishments include:- Designed and launched new consumer-facing online service in under 6 months- Created product roadmap and recommended go-to-market strategies- Conducted A/B split testing to optimize conversion funnel- Built content development team and launched video blogs for teens and parents - Brought agile, lean startup, and customer development practices to Pearson
  • Visiblegains
    Vice President Marketing, Chief Strategy Officer
    Visiblegains Oct 2009 - Feb 2010
    Waltham, Massachusetts, Us
    Led the effort to relaunch company as VisibleGains, the first video solution for B2B marketers and sellers. Developed new business strategy in less than three months and evangelized company direction to investors, prospects and partners. Drove creation of company name, product offering, brand position, messaging framework, target personas, visual identity, PR releases, and go-to-market launch plans. Managed delivery of website redesign, e-mail marketing campaigns, social media marketing programs, video content creation, and sales enablement programs. Analyzed marketing program ROI and restructured expenditures, reducing customer acquisition costs by 60%.
  • Permissiontv
    Vice President Client Services, Chief Strategy Officer
    Permissiontv Mar 2005 - Oct 2009
    Waltham, Ma, Us
    Responsible for evangelizing and implementing PermissionTV's interactive video solutions. Led the selling and delivery of interactive video marketing solutions for key clients including Toyota Scion, Adobe, Activision, FOX, BBC, The Metropolitan Opera, and Boston Symphony Orchestra.Evangelized company and spoke at major industry events and local area conferences including Digital Hollywood, NATPE, iTVCon, Video 2.0 Conference, MITX, and Vilna Shul. Conducted primary industry research and published articles in magazines, newsletters, and blogs (see Publications).
  • Backyard Jams, Inc.
    President, Founder
    Backyard Jams, Inc. Apr 2004 - Sep 2009
    Founder and Director of Backyard Jams, a unique business providing recreational music making and entertainment for kids and adults. Conceptualized idea, wrote business and marketing plans, funded, launched and operated for 5 years.
  • Comet Learning
    Vp, Product Development And Client Services
    Comet Learning Apr 2002 - Oct 2004
    Managed major client accounts including Hewlett Packard and Sony Electronics. Provided strategic direction and operational support to maintain and grow key accounts. Built strong relationships through exceptional hands-on customer service skills, technical and business knowledge, strategic vision, and creative leadership. Designed, planned, wrote and delivered new business presentations, statements of work, and proposals.Directed the initiative to conceptualize, design, and implement a next generation e-learning platform which became a key driver of sales growth and operational efficiency for our company.
  • Agency.Com
    Vp, Advanced Technology
    Agency.Com 1998 - 2002
    New York, Ny, Us
    Championed the creation of AGENCY.COM's global Intranet and knowledge management portal used by AGENCY.COM employees worldwide. Developed an innovative concept for community-based sharing of information assets, expertise, and intellectual capital. Designed and architected a project history database to capture and leverage project experiences by industry, service line, business problem, and technology.Recognized market opportunity to create a new consulting practice to deliver Intranet-based social, community and collaboration services.Developed packaged consulting services for the planning, design, and deployment of portals, Intranets, and knowledge management solutions.
  • Quadris Consulting
    Vp, Practice Leader
    Quadris Consulting 1998 - 1998
  • Advalue
    Vp, Product Development And Product Management
    Advalue 1991 - 1998
    Ca
    First employee and principal architect of the AdValue Network, the first B2B exchange for TV and radio media buying.Personally recognized and seized the opportunity to create an early Internet company and B2B exchange. Led the effort to successfully define the product concept, prototype, and present to investors. Actively evaluated company P&L and designed alternative product marketing, pricing and packaging strategies which resulted in 50% improvement in operating margin within 6 months. Advocated the movement towards providing Internet based services and directed the efforts to create a profitable B2B exchange. Launched Internet product on time and on budget in 1Q97.
  • Cambridge Technology Partners
    Project Manager
    Cambridge Technology Partners 1987 - 1991

Matt Kaplan Skills

Product Management Start Ups Product Marketing Strategy Product Development Online Marketing Analytics Digital Marketing Crm Marketing Strategy User Experience Management Email Marketing Direct Marketing Partner Management Entrepreneurship Strategic Partnerships Lead Generation Information Architecture Business Strategy Business Development Marketing B2b Go To Market Strategy Leadership Customer Relationship Management Saas

Matt Kaplan Education Details

  • Massachusetts Institute Of Technology
    Massachusetts Institute Of Technology
    Mathematics With Computer Science

Frequently Asked Questions about Matt Kaplan

What company does Matt Kaplan work for?

Matt Kaplan works for Jobber

What is Matt Kaplan's role at the current company?

Matt Kaplan's current role is SVP Product.

What is Matt Kaplan's email address?

Matt Kaplan's email address is ma****@****ein.com

What is Matt Kaplan's direct phone number?

Matt Kaplan's direct phone number is +178160*****

What schools did Matt Kaplan attend?

Matt Kaplan attended Massachusetts Institute Of Technology.

What are some of Matt Kaplan's interests?

Matt Kaplan has interest in Customer Development, Lean Startups.

What skills is Matt Kaplan known for?

Matt Kaplan has skills like Product Management, Start Ups, Product Marketing, Strategy, Product Development, Online Marketing, Analytics, Digital Marketing, Crm, Marketing Strategy, User Experience, Management.

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