Principal Program Manager
Us
Highly visible role with Optum Technology that lead a portfolio of multi-million dollar infrastructure projects in support of large-scale global enterprise change initiatives for this Fortune 5 / $225 Billion+ company.• Successfully managed a $100M+ portfolio of 60+ Infrastructure projects across 5 Agile teams• Partner with Engineering and Application teams on early engagement / pre-sales discussions with the business on cost benefit analysis of re-platforming Applications using Open Source and Cloud Technologies (ie. Optum Cloud, AWS, Microsoft Azure, OpenShift)• Successfully communicate with all leadership levels across the UnitedHealth Group Enterprise to integrate multiple business areas along with mergers and acquisitions• Extensive ITSM experience: change, release, knowledge, problem, incident management, CMDB, lifecycle checkout, Ops readiness activities, SLAs, KPIs• Enable value to our business partners by providing more resilient platforms at lower costs • Collaborate with stakeholders on developing and prioritizing a backlog of projects while managing project schedules, budgets, resources and delivery commitments in a fast paced environment• Skilled at leading an infrastructure program supporting critical business applications utilizing highly matrixed global teams of system design, build engineers and infrastructure technologists• Extensive training and team building activities with On-Shore and Off-Shore global resources• Identified, implemented and supported improvements to delivery methodologies by leveraging PI and Sprint planning retrospective action items and NPS customer feedback• Participated in and helped team members with Infrastructure Services transformation from Waterfall to Agile Delivery methodologies • Facilitated Agile teams training and adoption to automation and Infrastructure as Code (IaC) • Mentored new employees, interviewed and hired multiple contractors as a resource manager