Matthew Thomson

Matthew Thomson Email and Phone Number

Senior IT Operations Analyst at DC Thomson @ DC Thomson
dundee, dundee city, united kingdom
Matthew Thomson's Location
Greater Dundee Area, United Kingdom
Matthew Thomson's Contact Details

Matthew Thomson phone numbers

About Matthew Thomson

IT Operations Analyst with a high work ethic and attention to customer service. I am skilled in Incident Management with ITIL Foundation qualification; Windows 7/8/8.1/10; Windows server 2008/2012; Computer Hardware Repair; Apple product support; CompTIA A+ qualified; basic Linux knowledge; Mobile Device Management software and VOIP Rollout experience. Strong information technology professional graduated from Morgan Academy and completed an IT apprenticeship through QA Apprenticeships at The University Of St Andrews. Having moved into a fast paced, small IT team, in the publishing industry I have gained lot's of valuable experience working to tight deadlines. Along the way I have also expanded my customer services skills working with people over the phone and in person. During my time at DC Thomson I have developed a much greater and in depth knowledge of telephony products. Having been the one of two main contacts on a roll out of a brand new telephony platform I have gained valuable skills on managing work load, training staff and documentating processes.

Matthew Thomson's Current Company Details
DC Thomson

Dc Thomson

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Senior IT Operations Analyst at DC Thomson
dundee, dundee city, united kingdom
Website:
dcthomson.co.uk
Employees:
612
Matthew Thomson Work Experience Details
  • Dc Thomson
    Senior It Operations Analyst
    Dc Thomson Aug 2019 - Present
    Dundee
  • Dc Thomson
    It Operations Analyst
    Dc Thomson Aug 2017 - Aug 2019
    Dundee, United Kingdom
  • Dc Thomson
    It Helpdesk Analyst
    Dc Thomson Jul 2015 - Jul 2017
  • The University Of St Andrews - It Services
    Apprentice Desktop Technician
    The University Of St Andrews - It Services Sep 2013 - Jun 2015
    St Andrews

Matthew Thomson Skills

Itil Foundation Comptia A+ Telephony Telephony Support Windows 7 Windows 8 Windows 8.1 Windows 10 Windows Server Incident Management Microsoft Exchange Customer Service Computer Hardware Hardware Diagnostics Software Installation Active Directory Remote User Support Apple Hardware Apple Support Radio Broadcasting

Matthew Thomson Education Details

  • Morgan Academy
    Morgan Academy

Frequently Asked Questions about Matthew Thomson

What company does Matthew Thomson work for?

Matthew Thomson works for Dc Thomson

What is Matthew Thomson's role at the current company?

Matthew Thomson's current role is Senior IT Operations Analyst at DC Thomson.

What is Matthew Thomson's direct phone number?

Matthew Thomson's direct phone number is 4479100*****

What schools did Matthew Thomson attend?

Matthew Thomson attended Morgan Academy.

What skills is Matthew Thomson known for?

Matthew Thomson has skills like Itil Foundation, Comptia A+, Telephony, Telephony Support, Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Server, Incident Management, Microsoft Exchange, Customer Service.

Who are Matthew Thomson's colleagues?

Matthew Thomson's colleagues are Becky Coe (Nee Hendry), Maria Welch, Thomas Jordan, Aileen Robertson, Dave Lord, Cheryl Peebles, Nicol Stott.

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