Matthew Fay ☁️ Email & Phone Number

Washington, Dc, Us

Career Sherpa Consulting specializes in career coaching, offering expertise that spans various industries. Whether you're contemplating a transition into the dynamic Tech industry or aiming to fortify your prospects for a significant career advancement, I am dedicated to crafting a bespoke roadmap that will guide you towards reaching your personal career summit.

New York City, New York, Us

-Managed several strategic accounts in the Telecommunications and Media vertical, responsible for selling entire product portfolio using both land and expand sales motions-Engaged customers across all lines of business at the C-level, aligning on highest priority business objectives-Partnered closely with consulting firms, especially Big4, to achieve win-win scenarios for partners and customers

San Francisco, California, Us

-Owned relationship with Top 100 customer Honeywell and responsible for selling entire product portfolio-Uncovered business initiatives and pain points mapping to Salesforce solutions across multiple lines of business-Maintained a deep understanding of Honeywell’s business operations and the priorities that drive decisions from the C-level, closing +$3.3M of new business

San Francisco, California, Us

-Responsible for developing a deep understanding of customer's needs and presenting customized demos-Closed +$1.5M of business with customers including Honeywell Aero, ViaSat, Collins Aerospace, and P&W-Completed 4x Salesforce certifications and developed new “Aerospace 101” sales team enablement program

Cincinnati, Oh, Us

-Business owner of Salesforce Sales Cloud; implemented new CRM system and corresponding business processes-Spearheaded presentation of new products and digital roadmap to executive team and key influencers-Created custom CPQ solution with Salesforce and Conga resulting in $450M annual orders processed

Cincinnati, Oh, Us

-Business owner of Salesforce Service Cloud; developed new digital roadmap focused on customer satisfaction-Led 10+ person team responsible for customer onboarding as well as managing 300+ customer cases weekly-Reduced average TAT of customer service cases by 65% by redesign of case routing and management system

Cincinnati, Oh, Us

-Product marketing owner for LEAP program; supervising value proposition creation, brand messaging, andpresentations to global airline customers including Interjet, Air China, BOC Aviation, Copa Airlines and more-Launched Salesforce CRM Analytics and engaged regional sales teams to build, demo, train, and rollout-Developed "LEAP Live" digital tool for real-time video between customers and GE global production facilities

Cincinnati, Oh, Us

-Executed project-based objectives assigned by executive leadership, driving cost-out and simplification-Developed a process to identify new sourcing options, resulting in $2.6M annual savings for the CFM-56 program-Developed a new digital employee onboarding and HR tool suite resulting in $2.1M annual productivity savings

Cincinnati, Oh, Us

-Directed multi-disciplinary teams to design and timely execute on engineering projects and supply chain demands-Executed advanced-design of military fighter turbine engine hardware and technology-Completed service life improvement design of HPT shrouds for GE-F100/F110/F101 engine lines

Bse, Aerospace Engineering

Mse, Aerospace Engineering

Ranger - 6X Certified

Experienced Commercial Leadership Program (Eclp/Xlp), Commercial Leadership

Edison Engineering Development Program (Eedp), Aerospace, Aeronautical And Astronautical Engineering