Matt Miville Email & Phone Number

Denver, Colorado, United States

Greater Denver Area

Provide sales commission calculations for 200+ field representatives delivering high-quality infusion/enteral therapy services for home-based and outpatient settings. Collaborate with regional sales managers to analyze historical territory performance; make recommendations for optimizing sales territories to drive sales growth. Maintain territory alignments, administration and sales goal structure design for Salesforce. Prioritize and deliver ad-hoc querying and reporting as requested. Key Achievements:- Skilled in the use of Alteryx advanced tool to design analytics workflows automating operational tasks including: commission summaries, referral performance tracking and MS Access database updates improving accuracy and saving 20+ hours of monthly manual work. - Maintained weekly/monthly/quarterly sales revenue and infusion/enteral data reports.- Implemented referral tracking system development project into Tableau dashboard providing insights into daily referral performance monitoring resulting in significant infusion revenue growth year over year. - Supported sales market growth of 50-75% through sales territory optimization.

Greater Denver Area

• Develop queries and subsequent reports based on requirements from various management• Assist a small team of report analysts in adapting report needs to new functionality from Blackbaud CRM software

Broomfield, Colorado

Responsible for providing financial analysis of early-termination penalties for customers that disconnect telecom services.Reviewed customer service orders and contracts for provisions affecting financial analysis

Lone Tree, Co

- Provide sales data reporting related to daily medical device orders and revenue brought in from a national sales force. - Maintain sales representative order and commission records for all lines of business (Electro-therapy devices & Pain creme compounding via in-house pharmacy)- Provide ad hoc reporting for internal management and sales representatives as well as research inquiries on sales information.

Greater Denver Area

Assisting the State of Colorado in Medicaid programs' day to day operations, workflow analysis, and new claims system transition.• Manage weekly and monthly publications and communications to Colorado’s Medicaid provider community• Maintain claims billing documentation for all Medicaid benefits

Worcester, Massachusetts

Manage all operational and client-facing reporting including pharmacy claims data, call center metrics, and enrollment & eligibility statistics. Gather requirements from clients and internal management for reporting and system changes; collaborate with IT development team to implement changes and lead user acceptance testing

• Lead quality initiatives to design, document and implement enhancements to a variety of internal processes such as quality metrics reporting, departmental efficiencies and client-initiated plan changes• Monitored new processes, post-implementation; recommend adjustments for efficiency • Provided training and support to Customer Service & Operations staff on process changes• Processed member-requested appeals and provided decisions based on state regulations and eligibility guidelines• Produced monthly client reports based on appeal data• Represented the client in objective, third-party mediation for in-person and telephone appeal hearings

Worcester, Massachuetts

• Implemented and lead new operational department to coordinate prescription benefits among more than 20 Medicare Advantage & Prescription Drug Plan in Massachusetts (MA)• Facilitated development and launch of systems and processes to ensure accurate claims adjudication and premium payment for approximately 50,000 members • Served as key liaison between Medicare providers, the MA Executive Office of Elder Affairs, IT development, and operations management to coordinate activities and ensure knowledge transfer

Worcester, Ma

• Provided call escalation support to pharmacy providers for solving claims processing issues• Researched issues on behalf of newly enrolled Medicare Part D recipients

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Psi Chi National Honor Society, CO-News Editor of the Student Run Paper, Psychology Student Association

High School