Nella Tjeerdsma, Hsae Email & Phone Number
@healthequity.com
2 phones found area 650
LinkedIn matched
Who is Nella Tjeerdsma, Hsae? Overview
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Nella Tjeerdsma, Hsae is listed as Principal Business Analyst at HealthEquity, a company with 2277 employees, based in Phoenix, Arizona, United States. AeroLeads shows a work email signal at healthequity.com, phone signal with area code 650, and a matched LinkedIn profile for Nella Tjeerdsma, Hsae.
Nella Tjeerdsma, Hsae previously worked as Senior Business Analyst at Healthequity and Business Solution Analyst III at Healthequity. Nella Tjeerdsma, Hsae holds Bachelor Of Business Administration (B.B.A.), E-Commerce/Electronic Commerce from University Of Phoenix.
Email format at HealthEquity
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AeroLeads found 1 current-domain work email signal for Nella Tjeerdsma, Hsae. Compare company email patterns before reaching out.
About Nella Tjeerdsma, Hsae
Detail-driven with exceptional technical background. Skilled in achieving operational efficiency. Expert in business process improvement and data analysis. Innovative problem solver who works well under pressure. Proficient in testing, training and development, people, and project management.
Listed skills include Leadership, Team Building, Requirements Analysis, Sharepoint, and 46 others.
Nella Tjeerdsma, Hsae's current company
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Nella Tjeerdsma, Hsae work experience
A career timeline built from the work history available for this profile.
Senior Business Analyst
Current
Business Solution Analyst Iii
Client Operations Manager
Supervisor, Client Operations
Client Service Specialist
Manager, Technical Services
- Directed product support analyst team for National Company that offers Custom Web portal, Wellness programs, Disease Management, Case Management and Utilization Management services to large employer groups, KY.
- Led UAT testing efforts, and production validation of all new software
- Coordinated day-to-day operations, managing several external vendors
- Validated and resolved application and database issues
- Subject Matter Expert/Resource for Business Analyst Teams
Business Systems Analyst
- Team charged with production solutions for major provider of healthcare improvement programs.
- Developed business requirement documents for complex software applications
- Designed software test plans and executed test cases
- Provided client services and implementation expertise for technical and client set-up questions
- Team Lead from 2008-2010
Client Services Manager
- Spearheaded relationships with accounts, including employer groups with over 50,000 members.
- Acted as business analyst, writing technical requirements for each client as needed
- Developed process workflows in partnership with various vendors
- Represented employer in the Xerox Lean Six Sigma project
- Successfully managed multiple client programs
Customer Service Manager
- Managed a group of up to 50 Customer Service Associates for globally known medical and dental insurance provider. Identified customer service issues and implemented solutions. Wrote client technical requirements and.
- Developed cross-functional team specializing in pharmacy questions; formulated workflows and training program; guided subject matter experts and coaches
- Mentored customer service associates, five of whom were promoted to other departments and another five achieving highest Customer Service level
- Designed transition program for newly hired employees, which improved quality and productivity. Participants met and exceeded standards set by experienced representatives
- Improved open call resolution, reducing open issues on average to less than two per month per representative; developed process workflows in partnership with various vendors
Customer Service Associate
- Customer Service Associate (1997-1999)Resolved customer issues for major medical and dental insurance provider, functioned as subject matter expert on several projects.
- Promoted from trainee to manager in 2 years
- Acted as subject matter expert for corporate initiative to consolidate computer programs
- Educated computer project team about current and prospective workflows
- Developed materials and trained over 300 people on health-plan specific information.
- Communicated and evaluated information for distribution to Customer Service Associates
Colleagues at HealthEquity
Other employees you can reach at healthequity.com. View company contacts for 2277 employees →
Tom Ries
Colleague at Healthequity
Mesa, Arizona, United States, United States
View →
SV
Sarita Vogel
Colleague at Healthequity
Des Moines Metropolitan Area, United States
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AK
Alexandra Kartchner
Colleague at Healthequity
United States, United States
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RL
R. Lee Johnson
Colleague at Healthequity
Salt Lake City Metropolitan Area, United States
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NT
Nam Tran
Colleague at Healthequity
Dallas-Fort Worth Metroplex, United States, United States
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AG
Alecia Gardner
Colleague at Healthequity
Salt Lake City Metropolitan Area, United States, United States
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TA
Tricia Anderson
Colleague at Healthequity
Tucson, Arizona, United States, United States
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LH
Lisa Hyde
Colleague at Healthequity
Salt Lake City Metropolitan Area, United States
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SJ
Stacie Johnson
Colleague at Healthequity
Sandy, Utah, United States, United States
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JC
Jessica Crandall Keller
Colleague at Healthequity
Salt Lake City, Utah, United States, United States
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Nella Tjeerdsma, Hsae education
-
University Of Phoenix
Frequently asked questions about Nella Tjeerdsma, Hsae
Quick answers generated from the profile data available on this page.
What company does Nella Tjeerdsma, Hsae work for?
Nella Tjeerdsma, Hsae works for HealthEquity.
What is Nella Tjeerdsma, Hsae's role at HealthEquity?
Nella Tjeerdsma, Hsae is listed as Principal Business Analyst at HealthEquity.
What is Nella Tjeerdsma, Hsae's email address?
AeroLeads has found 1 work email signal at @healthequity.com for Nella Tjeerdsma, Hsae at HealthEquity.
What is Nella Tjeerdsma, Hsae's phone number?
AeroLeads has found 2 phone signal(s) with area code 650 for Nella Tjeerdsma, Hsae at HealthEquity.
Where is Nella Tjeerdsma, Hsae based?
Nella Tjeerdsma, Hsae is based in Phoenix, Arizona, United States while working with HealthEquity.
What companies has Nella Tjeerdsma, Hsae worked for?
Nella Tjeerdsma, Hsae has worked for Healthequity, Carewise Health, Shps, and Cigna Healthcare.
Who are Nella Tjeerdsma, Hsae's colleagues at HealthEquity?
Nella Tjeerdsma, Hsae's colleagues at HealthEquity include Tom Ries, Sarita Vogel, Alexandra Kartchner, R. Lee Johnson, and Nam Tran.
How can I contact Nella Tjeerdsma, Hsae?
You can use AeroLeads to view verified contact signals for Nella Tjeerdsma, Hsae at HealthEquity, including work email, phone, and LinkedIn data when available.
What schools did Nella Tjeerdsma, Hsae attend?
Nella Tjeerdsma, Hsae holds Bachelor Of Business Administration (B.B.A.), E-Commerce/Electronic Commerce from University Of Phoenix.
What skills is Nella Tjeerdsma, Hsae known for?
Nella Tjeerdsma, Hsae is listed with skills including Leadership, Team Building, Requirements Analysis, Sharepoint, Sdlc, Salesforce.Com, Account Management, and Hipaa.
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