Matt Richardson

Matt Richardson Email and Phone Number

Product Manager at Lansweeper @ Lansweeper
austin, texas, united states
Matt Richardson's Location
Widnes, England, United Kingdom, United Kingdom
Matt Richardson's Contact Details

Matt Richardson personal email

n/a
About Matt Richardson

I am an experienced IT professional currently working for Lansweeper as a Product Manager. With my experience in Technical Support, Engineering Management, Customer Services, Project Management and Sales I am able to accurately identify what customers need and want. I have experience dealing with customers in other cultures enabling me to overcome language barriers in both written and verbal communication as well as using this knowledge to develop solutions that take into consideration the differences in technology; this allows me to deal with any overseas customers in a professional manner leaving them confident that they are not at a disadvantage due to their geography.My experience as a DAD Product Owner and Engineering manager allows me to understand how to convert business requirements from customers and then manage them end to end to transform them into technical solutions that deliver a resolution to the customer’s underlying business problems.Outside of work, I enjoy reading, spending time with family and I am passionate about gaming which I’ve been involved in for several years, primarily MMORPG but open to any game that offers both progression and a challenge.

Matt Richardson's Current Company Details
Lansweeper

Lansweeper

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Product Manager at Lansweeper
austin, texas, united states
Website:
lansweeper.com
Employees:
132
Matt Richardson Work Experience Details
  • Lansweeper
    Product Manager
    Lansweeper Apr 2022 - Present
    United Kingdom
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  • Flexera
    Product Manager
    Flexera Mar 2020 - Mar 2022
    Cheshire, England, United Kingdom
    View
  • Flexera
    Technical Support Manager
    Flexera Apr 2019 - Mar 2020
    Daresbury, Cheshire, United Kingdom
    View
  • Flexera
    Senior Technical Team Lead
    Flexera Apr 2017 - Apr 2019
    Daresbury, Cheshire, United Kingdom
    View
  • Flexera
    Technical Team Lead
    Flexera Apr 2014 - Apr 2017
    Cheshire, England, United Kingdom
    My current role primarily involves supporting a Software Licence Optimisation solution. I work with organisation's own I.T. Support and Systems Administrators to configure the product and keep it running smoothly.Due to the flexibility of our software which allows it to integrate with other technology I regularly use my knowledge and experience with Windows Server, Active Directory, Apple Macs, SQL Language and IIS in my role. I have also had to learn new skills such as Software Licence compliance, Oracle LMS, UNIX / Linux, Solaris, virtualisation, SAP and IBM licencing.
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  • Flexera
    Senior Technical Support Engineer
    Flexera Jun 2012 - Apr 2014
    Daresbury, Cheshire, United Kingdom
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  • Flexera
    Technical Support Engineer
    Flexera Dec 2010 - Jun 2012
    Daresbury, Cheshire, United Kingdom
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  • Sole Trader
    Self Employed Freelance Web Developer
    Sole Trader Mar 2010 - Nov 2010
    I have developed sites using:- PHP- MySQL- JQuery / JavaScript / AJAX- HTML5- CSS2 and CSS3- WordPress- Drupal
  • Talktalk
    Training Design Officer
    Talktalk Jun 2008 - Apr 2010
    Designing and delivering training material to customers in UK, South Africa, India and the Philippines. My primary tasks included:Designing quality and innovative pages for the company website (the last 9 months’ primary work was on a internal server and subject to intellectual property rights of TalkTalk so I am unable to show this however the previous version http://www.talktalkacademy.com which is still used / updated can be shown).Creating innovative new training methods using the web including emulators and e-learning solutions.Updating content on the current site to add new features into the existing layout. Managing other developers and liaising with all areas of the business to design and develop solutions that meets all the various requirements.
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  • Geek Squad
    Undercover Ops
    Geek Squad 2006 - 2008
    Supporting customers with high level technical issues, then setup and trained a 3rd line support team. Tasks included:Providing high level technical supportCreating and managing the Geek Squad Wiki during it’s early stages (before moving to TalkTalk)Liaising with colleagues to obtain technical material based on their specialist areas and then converting it into web content.
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  • Mitie
    Security Officer
    Mitie Mar 2006 - Oct 2006
    Provided security services to companies around NW England responsible for:- Protecting staff, customers and property- Monitoring CCTV- Escorting cash and ensuring security of it during transit- Managing conflict- Liaising with the Police on matters of Security
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  • Wyre Communications
    Network Engineer
    Wyre Communications 2005 - 2006
    Supplying IT and Telecommunications to SBE customer across NW England including network infrastructure installation, Server installation and support, Remote Access and database support including Sage and Access
  • Hmrc Tax Credit Office
    Tax Credit Officer
    Hmrc Tax Credit Office 2004 - 2005
    Processing and administering Tax Credit Renewal applications, performing admin work and investigating possible fraud cases.
  • Bt
    Service Desk Advisor
    Bt 2002 - 2004
    Providing 1st and 2nd line technical support on all manner of IT issues for all employees of BT including field service engineers who are often IT technophobes.
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  • Littlewoods
    Customer Services
    Littlewoods Jan 2000 - Jan 2002
    Taking Internet orders, dealing with customer queries and complaint management

Matt Richardson Skills

Technical Support Databases Microsoft Sql Server Active Directory Enterprise Software Iis Windows Server Sql Integration Html Software Installation Telecommunications Reporting And Analysis Xhtml Css Software Licensing Apple Application Deployment Servers System Administration Troubleshooting Networking Training It Asset Management Sccm Software Asset Management Customer Success Disciplined Agile Delivery Project Management Team Management Management

Matt Richardson Education Details

  • Runshaw College, Leyland
    Runshaw College, Leyland
    Computing And Physics
  • Runshaw College, Leyland
    Runshaw College, Leyland
    Business Studies, Mathematics And Design Technologies;
  • Fulwood High School, Preston
    Fulwood High School, Preston
    Various

Frequently Asked Questions about Matt Richardson

What company does Matt Richardson work for?

Matt Richardson works for Lansweeper

What is Matt Richardson's role at the current company?

Matt Richardson's current role is Product Manager at Lansweeper.

What is Matt Richardson's email address?

Matt Richardson's email address is mr****@****are.com

What schools did Matt Richardson attend?

Matt Richardson attended Runshaw College, Leyland, Runshaw College, Leyland, Fulwood High School, Preston.

What are some of Matt Richardson's interests?

Matt Richardson has interest in Xbox360 Gaming, Apple Technologies, Reading.

What skills is Matt Richardson known for?

Matt Richardson has skills like Technical Support, Databases, Microsoft Sql Server, Active Directory, Enterprise Software, Iis, Windows Server, Sql, Integration, Html, Software Installation, Telecommunications.

Who are Matt Richardson's colleagues?

Matt Richardson's colleagues are Roeland Cosaert, Pascal De Ridder, Maarten Van Hecke, Raúl Fontecha, Carlos C, Lori Dennis, Jennifer Hazell.

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