Responsible for leading the development and implementation of comprehensive reporting solutions. A trusted advisor to the Human Resource organization, delivering thorough, timely, precise, and relevant workforce reporting while designing dashboard summaries for Management to uncover current and future trends, develop insights, and recommend data-driven strategies to improve organizational performance. Also implements strategies to maximize efficiencies within the overall HR reporting function.

-Serves as an HR Business Partner by providing insight on internal talent through data analysis & interpretation, production of meaningful reports, and evaluation of key metrics to assist HR team and retail leaders in driving the business-Champions training/coaching/technical support on key systems and works closely with HR team to enhance processes such as recruiting, onboarding, and establishing best practice resources surrounding internal and external talent procurement, retention, and growth

-Provide support to the US retail Human Resources team by recruiting top talent-Partner with leadership at retail locations to meet headcount objectives by providing direct and full cycle recruitment -Share timely updates with hiring managers and their human resources partners, screen applicant resumes for hiring managers, and utilize recruitment resources such as LinkedIn, Indeed, job boards and other creative approaches-Utilize various tracking and reporting tools to monitor staffing metrics and use this data to improve recruitment processes

-Responsible for processing, screening and reviewing pre-employment and background check materials, verifying, coordinating and processing new hire documentation, completing payroll forms and ensuring personnel and staffing files are maintained. -Provided and responded to employee service requests, such as resolving inquiries regarding the onboarding system and Payroll

-Managed all functions of the restaurant during closing shifts.-Managed guest relations and guest recovery.-Validated compliance from kitchen staff and dining room staff.-Monitored food and beverage quality and execution.-Ensured safety & sanitation.-Instructed new employees on work duties and company policies.-Sharpened customer service capabilities at all levels.-Developed interpersonal and communication skills in a high volume, fast paced environment.-Trained, coached, and developed team members to ensure they are providing Gold Standard service to BJ’s guests.

-Exercised critical steps of the recruitment process while maintaining a high level of confidentiality: closed requisitions, updated candidate records, input candidate data as necessary, initiated pre-employment activities such as background check, MVR and drug screening, audited all pre-employment/on-boarding documents, and utilized applicant tracking system to measure all key talent acquisition metrics-Engaged and assisted candidate through on-boarding process and ensured compliance of I-9 Forms-Assisted in job analysis and research to determine appropriate job classifications-Frequently interacted with multiple departments, teams, and levels internally and across the U.S.

-Improved students academic experience: developed effective studying techniques with a focus on time management, assisted with schoolwork, motivated students to succeed, integrated learning objectives with how to learn, and evaluated academic progression

Hired and trained new employees, handled employee hiring paperwork, assigned job duties and composed job descriptions, regulated labor costs and negotiated salaries, generated weekly employee schedules, oversaw store’s operations and logistics.