Matt Wilkinson Email & Phone Number

England, United Kingdom

Stevenage, England, United Kingdom

Within this role I ensure accurate day to day management of all supplier data within the Society. Working with our PR Team, Campaign and Marketing team to ensure all data is correct and relevant to any printed or online copy and ensure communications (by email and post) for all suppliers within the Society are relevant, well written and clear as to what is expected and needed of them.

Stevenage, England, United Kingdom

Fully qualified Wine and Spirits adviser for the Wine Society. Providing first class customer services on all areas of their accounts whilst also advising members on a number of wines and spirits.

Welwyn, Hertfordshire

Looking after the day to day operations of the Hotel, in a finance, sales, customer service and events capacity.Looking after various functions from weddings, conferences, corporate events and private events and troubleshooting any problems that came up during these functions.Ordering and stocktakes of various parts of the business including alcohol, food, stationary, bar supplies and event supplies. Upselling various packages for weddings and working with brides and grooms on what could be provided for them and to increase revenue streams for the company.Dealing with all guest complaints and troubleshooting any problems that arose from guests whilst staying at the hotel.

Hertford

Controlling all ordering for the branches (beers, spirits, minerals) and maintaining adequate levels of these items to be able to serve them at all timesControlling stock levels through various means (like for like sales as well as theoretical loses) to ensure I can order successfully for the business and control minimal losses on products within the businessLiaising with our marketing and development team to create successful marketing campaigns, supporting menu and drinks development ideas and putting forward and actioning suggestions to maximise sales wherever possibleBooking and taking masterclasses for customers to give them a full overview of how to make cocktails correctly and background on spirit products that are being used, as well as the cocktails being madeTraining and mentoring new staff in operational and bar training standardsProviding exceptional customer service at all times as well as problem solving on my feet whenever the need aroseWorking with all staff to provide training in bar skills and customer services skills and motivating staff to achieve their best within their rolesSupporting staff on a regular basis with the creation of personal development plans and working with them on a 1 to 1 basis to help them further their careers under my management

Hertford, Hertfordshire

I Recruited all new members to the Association on a daily basis, through email, telephone and face to face meeting’s. In this role I helped retain members of the Association, to ensure that membership numbers were always at the best they could be. I manged this process by bringing in new benefits to the Association, working with the members to find ways or services we could offer to benefit their membership of the Association and working overall to fight for bakers rights on a local and governmental level.

My job role includes tasks such as screening candidate advert responses, contacting and shortlisting candidates for suitable Permanent & Contract IT roles, sourcing job applicants from our internal database, contacting candidates to arrange and confirm interviews via telephone and email and establishing contacts to help build the client database

Hooks Cross

Dealt with all parts of the hospitality trade, from taking large bookings over the phone to ensuring a premium level of food service everyday. I worked this job alongside studying for my A levels.

Level 3, Wines And Spirits, Passed With Merit

History, Politics, Geography, Philosophy And Ethics

Activities and Societies: Debate Team, Chess Team, Latin Percussion Band, Model United Nations, Swimming Team, ELRA Level 3 Rugby Referee.