Vp, Human Resources
Greater Boston Area
$2B+ biopharmaceutical services provider with over 18,000 employees in 78 locations throughout 52 countries. • Hired into company as Senior Director of HR Operations for the Americas and promoted to Global VP after seven months. Led HR Operations team of over 160 employees, which includes Generalists, Regional Operations Centers/Shared Services, Payroll, HR Communications, and Process Excellence.• Implemented HR Operations Centers in US, LATAM, EMEA (based in Berlin and Romania), and APAC (based in India). All maintained a quality rating of 95% or better.• Led Regional HR Directors in developing a global strategy within HR Operations that identified six core services (change management, talent management, process excellence, coaching, succession planning, managerial effectiveness) to support the business.• Introduced Lean Methodology into HR and created a Process Excellence team that created and streamlined policies and practices across the globe, increasing efficiency and bandwidth for the business. • Developed and rolled out core curriculum to address competencies around Managerial Effectiveness for new managers due to the high growth in the company. • Designed and developed Coaching Manager Program for HR, in partnership with Babson College.• Co-led the implementation of Oracle HRIS with focus around process and change management.