Maureen Olund Email & Phone Number

Lombard, Illinois, United States

Chicago, Illinois, United States

Works under general supervision of the VP, HR & in close partnership with the NVG leadership team, including Special Advisor to the CEO & Chief Operations Officer to provide human resources & operations services. Work closely with the HR Leader in driving short & long-term objectives & to advance strategic priorities of the firm and & clients. Provide critical support to the HR Leaders to include project management, ensuring follow-through, prioritization & effective coordination of engagement & work products.• Liaise between HR leader, business units & functional areas to ensure the top priorities are aligned & effectively conveyed to stake holders• Provide support on projects of high importance, ensuring prioritization, follow-through & diplomacy while building trust with the team• Create trusted partnerships with NVG team by cultivating strong working relationships throughout the organization• Serve as a hub for a wide variety of human resources & operational information• Work in close partnership with our Chief Commercial Officer to drive growth initiatives by managing the recruitment process.• Excel at coordinating all facets executive onboarding • Provide Workday support/HR administration including job changes; creating job requisitions; title changes; compensation adjustments; running of reports; etc.• Founding & contributing member of NVG’s Diversity & Inclusive Leadership Council (DILC)

Greater Chicago Area

Executive Assistant to Global HR Leader, Consulting & HR Leader, Aon Latin America; Global Head of Talent Acquisition; Head of Global HR Strategy & HR Leader for Sales, Marketing & Client, Consulting, HR for Shared Services (2010-2018) – (Concurrently provided support to 3 HR executives who held various positions from 2010 – 2019.)• Manage executive calendars while taking into account priorities; and ensued executive stayed on schedule and provide supporting documents and agendas for each meeting as appropriate• Handle highly confidential matters, including staffing issues and privileged communications, records and financials• Handle domestic and international travel arrangements (approx. 10 per year)• Review, approve or deny meeting requests, office supply requests, requests for international and/or business class travel and expense reports (approx. 12 per week)• Day-to-day administrative functions such as screening telephone calls, monitoring emails, filing, preparation and distribution of mail, printing documents, ordering supplies and preparing expense reports• Manage interview process: scheduling, assessments, expenses, offer letters, preparation of onboarding materials, etc.• Play an active role in managing leadership meetings which includes scheduling, solicitation of agenda items, agenda preparation and communication and compilation and management of action items and decision points (2 per month)• Assist/manage special projects as needed, i.e., real estate, office move, phones, etc.

• Manage executive calendars while taking into account priorities; provide updated calendars throughout the day as needed and provide supporting documents and agendas for each meeting as appropriate• Manage the Quarterly Business Review process for both the Global and US teams which includes binder preparation, dissemination, collection, consolidation and submission of disclosure questionnaires (8 per year)• Day-to-day administrative functions such as making travel arrangements, screening telephone calls, monitoring emails, filing, preparation and distribution of mail, printing documents, ordering supplies and preparing expense reports• Assist/manage special projects as needed, i.e., real estate, move, phones, etc.

Chicago, Illinois, United States

A top 5 global executive recruiting firm.• Scheduled internal interviews for executive-level prospects which included the coordination of schedules, locating and securing of video conference facilities, reserving meeting rooms and making all travel arrangements (approx. 10+ per week)• Scheduled executive level candidate interviews with client which included the coordination of executive schedules, facilitation of all travel arrangements including air, ground transportation, hotel accommodations and providing candidates and clients with detailed travel instructions (approx. 5-7 per week)• Managed all aspects of recruiter calendars (varied from 2-6 recruiters at any one time)• Scheduled weekly status calls with senior executives and prepared weekly status reports (5-7 per week)• Prepared new business proposals, which included company research and database analysis• Developed and maintained strong vendor, client and candidate relations• Converted prospect resumes into Russell Reynolds format; prepared other day-to-day correspondence • Responsible for accurate and timely client billing; accountable for processing recruiter and candidate expenses• Maintained integrity of company database on-a-daily basis

Chicago

Destination Management Company that offers meeting and event services including transportation, tours and activities.• Point of contact for building related matters, office supplies and furniture, equipment needs and repairs, kitchen supplies and troubleshooting• Established standard operating procedures to streamline and improve day-to-day services and implemented various quality initiatives• Supervised team of six; coordinated training and education of staff • Handled confidential matters, including human resource issues and privileged communications, records and financials

Evanston, Illinois, United States

Firm provides VIP medical meetings for multinational biotech and pharmaceutical companies.• Supported production of VIP medical meetings, including coordination of air and ground transportation and preparation of travel itineraries for physicians• Worked with on-line travel service to coordinate travel arrangements for VIPs, key clients and staff as needed • Processed expenditures including expense reports, vendor payments and physician reimbursements• Assisted in the development of management tools and guidelines for strict quality standards• Coordinated training and education of staff; monitored performance, productivity and accountability

Chicago, Illinois, United States

Full-service, Destination Management Company, headquartered in Orlando.• Communicated with executives from home office regularly to provide updates, submit status reports, etc.• Researched and rented office space; purchased office equipment and supplies; processed all invoices• Developed and maintained a CPS customer base • Created and implemented plan to promote growth and reputation and to increase penetration into all market segments

Chicago, Illinois, United States

The Midwest Regional Sales Office is one of the most notable convention and visitors bureaus in Chicago. • Communicated with executives from home office to provide updates, submit status reports, etc.• Prepared all customer correspondence and coordinated sales presentations• Developed marketing plan and strategies and implemented strategic sales plan for top producing clients

Chicago, Illinois, United States

• Managed multiple client accounts, including planning and participation in annual, regional, Board of Directors and Advisory Committee meetings• Coordinated all travel arrangements, including hotel selection, air travel, ground travel, etc.• Managed conference planning logistics, including fiscal accountability to budget and expense reports