PROFESSIONAL EXPERIENCE 4/07 – 8/12 Aramark , Inc., Chicago, Illinois. Warehouse Manager: Managed teams of 23 workers and dealt with personnel issues such as the recruitment, training and discipline of staff, also oversee picking , oversee the safe receipt, storage, retrieval and timely dispatch of goods ensure workplace health and safety requirements are met and take responsibility for the security of the building and stock, Inventory on a weekly basic, plan the arrangement of goods within the warehouse and organize special requirements for certain stock, ensure productivity targets are met and maintain computerized packing and distribution activity .8/04 -3/07 T.M.I., Inc., Chicago, Illinois. Customer Service Representative: Front-line contact for customer contact. Handle effectively, a heavy call volume (incoming/outgoing) from existing and potential customers, maintain customer database, answer questions from other company departments. Clerical and administrative functions includes documentation batching, problem solving, accounts receivable, recording of transactions, and assisting with other administrative aspects of the office. 8/99 - 3/04 Stateside Underwriting Agency Inc., Chicago, Illinois.Underwriting Services Assistant: Provided written & verbal feedback to agents and insured. Maintained agent files. Reviewed reports, interprets policy data and made underwriting decisions, including policyholder, operator, residential address and coverage information using various resources. Maintained current accurate documentation on assigned agencies. Insured the accuracy of new business, renewal policies and endorsement transactions, ensuring accuracy and analyzing data. 1991-1999 J & G Remodeling, Chicago, Illinois. Coordinator: Managed the smooth running of the office; Communicate daily with staff; Control desk monies, keys, and paperwork; Act as group contact and contractor liaison for all assigned workers; Prepare check-in materials