AeroLeads people directory · profile
Mauricio Groth Email & Phone Number
Senior Customer Support Analyst
at
Circle
1 work email found
@e-core.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior Customer Support Analyst
Location
São Leopoldo, Rio Grande Do Sul, Brazil
Company size
Who is Mauricio Groth? Overview
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Quick answer
Mauricio Groth is listed as Senior Customer Support Analyst at Circle, a company with 290 employees, based in São Leopoldo, Rio Grande Do Sul, Brazil. AeroLeads shows a work email signal at e-core.com and a matched LinkedIn profile for Mauricio Groth.
Mauricio Groth previously worked as Customer Support Specialist at Circle and Support Engineer at E-Core. Mauricio Groth holds Information Technology Management, Information Technology from Universidade Do Vale Do Rio Dos Sinos.
Company email context
Email format at Circle
This section adds company-level context without repeating Mauricio Groth's masked contact details.
{first}.{last}@e-core.com
86% confidence
AeroLeads found 1 current-domain work email signal for Mauricio Groth. Compare company email patterns before reaching out.
Profile bio
About Mauricio Groth
At Circle, my focus is on delivering top-tier support for cutting-edge financial technology, leveraging my expertise in Atlassian tools to enhance our customer support strategies. My role encompasses a broad range of responsibilities including direct customer assistance, bug troubleshooting, and the facilitation of product demos, all aimed at optimizing user experience and product familiarity.My academic background in Information Technology Management from Universidade do Vale do Rio dos Sinos underpins my systematic approach to problem-solving and decision-making. With a blend of assertiveness and interpersonal skills, I am committed to driving customer success and reducing churn by developing innovative support documentation and training that empowers both customers and colleagues.
Current workplace
Mauricio Groth's current company
Company context helps verify the profile and gives searchers a useful next step.
Circle
9 roles · 9 years
Mauricio Groth work experience
A career timeline built from the work history available for this profile.
Customer Support Specialist
CurrentPrioritize customer issues across our email and community channels. Become an expert on the Circle product, along with our internal admin tools;Advise creators on practical solutions as they launch and build their communities;Troubleshoot a wide range of issues across desktop and mobile browsers, along with our Android and iOS mobile apps;Escalate feedback.
Feb 2024 - Present
Support Engineer
Responsible for the support of a company that has apps in Atlassian's marketplace, answering questions regarding Jira, JQL, Confluence and others;Responsible for answering and getting new prospects;Troubleshooting bugs to escalate for the development team;Present demo calls to customers who want an overview of the app.
Apr 2022 - Feb 2024
Customer Experience
Helping customers with their questions and problems;Being the focal point of the support team;Developing new documentation to assist my colleagues and customers;Providing training for customers and employees;Responsible to avoid churn; Responsible for churns and others negotiations as cross-sell;Suggesting improvements to leadership.
Nov 2021 - Apr 2022
Key Account
Responsible for one of the company's key customers; Provide both technical and business support; Perform weekly appointments to follow up on cases; Be the direct point between client and company for all their doubts and problems.
Aug 2021 - Nov 2021
Client Support Analyst
SQL programming for ticket solution;Act on technical problems reported by customers through tickets and email; Identify root cause and solve problems that are presented in final forms; Assist clients with documents that can help them resolve critical situations; Assist customers in marketplace settings; Scale problems to development teams, showing tests.
Sep 2020 - Aug 2021
It Support
Responsible providing assistance on software and hardware topics toend-users via Skype and personally;Responsible for ordering new IT equipment;Presenter of onboarding sessions for new hires;Support of IT equipment during events;Other related activities
Dec 2018 - Sep 2020
User Support
Câmara De Vereadores De São Leopoldo
Responsible for providing assistance to employees and 3rd parties whowork at Câmara, including topics related to the internet;Microsoft Office, printers and general computer maintenance;Created and maintained the IT inventory;Other related activities.
Feb 2017 - Nov 2018
Customer Success
Sociável Startup
Responsible for prospect customers;Responsible for closing contracts;Provide support for Clients;Help the events organization;Responsible for churns and others negotiations as upsell;Other activities.
2017 - 2018
~1 yr
Team & coworkers
Colleagues at Circle
Other employees you can reach at circle.so. View company contacts for 290 employees →
TA
Tolani Alabi
Colleague at Circle
United States, United States
View →
MA
Magnus Andersen
Colleague at Circle
London, England, United Kingdom, United Kingdom
View →
AM
Arden Matthews
Colleague at Circle
Greater Vancouver Metropolitan Area, Canada
View →
KG
Katelyn Goncalves
Colleague at Circle
Boston, Massachusetts, United States, United States
View →
PS
Prithviraj Sukale
Colleague at Circle
Pune, Maharashtra, India, India
View →
MS
Mauricio Stekl
Colleague at Circle
Uruguay, Uruguay
View →
NN
Nelson Nectoux
Colleague at Circle
San Diego, California, United States, United States
View →
NA
Nathalie Alfred
Colleague at Circle
Roseau, Saint George Parish, Dominica, Dominica
View →
JC
Joshua C.
Colleague at Circle
Vaughan, Ontario, Canada, Canada
View →
DS
Daniel Scapol
Colleague at Circle
São Paulo, Brazil, Brazil
View →
Tolani Alabi
Colleague at Circle
United States, United States
View →
MA
Magnus Andersen
Colleague at Circle
London, England, United Kingdom, United Kingdom
View →
AM
Arden Matthews
Colleague at Circle
Greater Vancouver Metropolitan Area, Canada
View →
KG
Katelyn Goncalves
Colleague at Circle
Boston, Massachusetts, United States, United States
View →
PS
Prithviraj Sukale
Colleague at Circle
Pune, Maharashtra, India, India
View →
MS
Mauricio Stekl
Colleague at Circle
Uruguay, Uruguay
View →
NN
Nelson Nectoux
Colleague at Circle
San Diego, California, United States, United States
View →
NA
Nathalie Alfred
Colleague at Circle
Roseau, Saint George Parish, Dominica, Dominica
View →
JC
Joshua C.
Colleague at Circle
Vaughan, Ontario, Canada, Canada
View →
DS
Daniel Scapol
Colleague at Circle
São Paulo, Brazil, Brazil
View →
2 education records
Mauricio Groth education
Information Technology Management, Information Technology
English Course
Ccaa - Centro De Cultura Anglo Americana
FAQ
Frequently asked questions about Mauricio Groth
Quick answers generated from the profile data available on this page.
What company does Mauricio Groth work for?
Mauricio Groth works for Circle.
What is Mauricio Groth's role at Circle?
Mauricio Groth is listed as Senior Customer Support Analyst at Circle.
What is Mauricio Groth's email address?
AeroLeads has found 1 work email signal at @e-core.com for Mauricio Groth at Circle.
Where is Mauricio Groth based?
Mauricio Groth is based in São Leopoldo, Rio Grande Do Sul, Brazil while working with Circle.
What companies has Mauricio Groth worked for?
Mauricio Groth has worked for Circle, E-Core, Legislativa Informações Eletrônicas, Stone, and Linx Commerce.
Who are Mauricio Groth's colleagues at Circle?
Mauricio Groth's colleagues at Circle include Tolani Alabi, Magnus Andersen, Arden Matthews, Katelyn Goncalves, and Prithviraj Sukale.
How can I contact Mauricio Groth?
You can use AeroLeads to view verified contact signals for Mauricio Groth at Circle, including work email, phone, and LinkedIn data when available.
What schools did Mauricio Groth attend?
Mauricio Groth holds Information Technology Management, Information Technology from Universidade Do Vale Do Rio Dos Sinos.
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