Mustafa Asim Email & Phone Number
Who is Mustafa Asim? Overview
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Mustafa Asim is listed as ERP Consultant – Sales and Partnerships at Software Finder, a company with 259 employees, based in Pakistan, Pakistan, Pakistan. AeroLeads shows a matched LinkedIn profile for Mustafa Asim.
Mustafa Asim previously worked as Technical Support Engineer at Motive and Associate Channels, Tech Specialist at S&P Global. Mustafa Asim holds Bachelor Of Science - Bs, Computer Science from National University Of Sciences And Technology.
Email format at Software Finder
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About Mustafa Asim
● Technical Support: Troubleshooting, diagnosing, and resolving software and hardware issues.● Customer Relationship Management: Building and maintaining strong client relationships, upselling, andcross-selling.● Data Analysis: SQL, Redash, system performance analysis, and root cause investigation.● Telematics & Tracking: Managing and resolving vehicle data discrepancies and improving fleet managementsystems.● Communication: Clear and effective communication with clients, stakeholders, and cross-functional teams.● Automation: Process improvement and automation to reduce manual intervention and errors.● Sales & Client Retention: Prospecting, lead generation, and maintaining high customer satisfaction and retentionrates.
Mustafa Asim's current company
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Mustafa Asim work experience
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Role listed
Technical Support Engineer
- Spearheaded troubleshooting and diagnosis for Business-to-Business (B2B) clients across the US, Canada, andMexico, reducing average case resolution time by 25%.
- Trained and mentored team members, resulting in a 15% increase in first-time issue resolution accuracy.
- Identified major system issues and escalated them to key stakeholders, improving client satisfaction by 20%.
- Implemented solutions with minimal user disruption, enhancing operational efficiency and reducing downtime.
- Conducted root cause analysis on system bugs, reducing recurring data inconsistencies by 30%.
- Leveraged analytics tools like Redash to evaluate data impact, providing actionable insights that improved systemperformance.
Associate Channels, Tech Specialist
- Managed the Xpressfeed FTP server, achieving 100% adherence to client SLAs and ensuring timely file delivery.
- Reduced escalated client issues by 15% through the effective use of Salesforce for case tracking andcommunication.
- Improved client satisfaction by maintaining clear, prompt communication regarding file posting issues, increasingpositive client feedback by 12%.
- Developed in-depth expertise with SQL to build custom file production solutions, improving operationalefficiency by 20%.
- Collaborated with product teams to resolve data discrepancies, streamlining processes for faster response times.
- Led automation initiatives, reducing manual error handling by 35% and significantly improving file accuracy.
Sales & Client Relationship Management
- Secured 10+ new clients through targeted outbound calls and email campaigns, contributing to a 25% increase inteam revenue.
- Maintained a 95% client retention rate by prioritizing customer satisfaction and fostering strong, long-termpartnerships.
- Conducted thorough market research and provided insights that resulted in a 15% increase in qualified leads.
- Acted as a liaison between clients and internal teams to ensure clear communication and alignment on projectgoals, achieving a 100% success rate in meeting client objectives.
Intern
- Resolved 85% of ITSC (IT Service Centre) dashboard complaints within the SLA timeframe, improving overallemployee satisfaction.
- Managed database engine installations, including MS SQL and Oracle, ensuring 100% system uptime during theinternship period.
- Conducted a comprehensive analysis of DNS Servers, IP Protocols, and Data Centers, delivering keyrecommendations that led to a 10% improvement in service efficiency.
Colleagues at Software Finder
Other employees you can reach at softwarefinder.com. View company contacts for 259 employees →
Rabiya Shafiq
Colleague at Software FinderLahore, Punjab, Pakistan, Pakistan
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AF
Ashar Farooqi
Colleague at Software FinderLahore, Punjab, Pakistan, Pakistan
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MI
Muhammad Ibran Ilyas
Colleague at Software FinderLahore, Punjab, Pakistan, Pakistan
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ZK
Zeeshan Khalid A
Colleague at Software FinderLahore District, Punjab, Pakistan, Pakistan
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SW
Salman Waris
Colleague at Software FinderPakistan, Pakistan
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MR
Mahtab Raheel
Colleague at Software FinderLahore District, Punjab, Pakistan, Pakistan
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HN
Hasnat Nawaz
Colleague at Software FinderLahore, Punjab, Pakistan, Pakistan
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MS
Muhammad Suleman
Colleague at Software FinderLahore, Punjab, Pakistan, Pakistan
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TS
Tabeel Samson
Colleague at Software FinderLahore, Punjab, Pakistan, Pakistan
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AI
Anas Irfan
Colleague at Software FinderLahore, Punjab, Pakistan, Pakistan
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Mustafa Asim education
Bachelor Of Science - Bs, Computer Science
Education record
Frequently asked questions about Mustafa Asim
Quick answers generated from the profile data available on this page.
What company does Mustafa Asim work for?
Mustafa Asim works for Software Finder.
What is Mustafa Asim's role at Software Finder?
Mustafa Asim is listed as ERP Consultant – Sales and Partnerships at Software Finder.
Where is Mustafa Asim based?
Mustafa Asim is based in Pakistan, Pakistan, Pakistan while working with Software Finder.
What companies has Mustafa Asim worked for?
Mustafa Asim has worked for Software Finder, Repairdesk, Motive, S&P Global, and Dgtl..
Who are Mustafa Asim's colleagues at Software Finder?
Mustafa Asim's colleagues at Software Finder include Rabiya Shafiq, Ashar Farooqi, Muhammad Ibran Ilyas, Zeeshan Khalid A, and Salman Waris.
How can I contact Mustafa Asim?
You can use AeroLeads to view verified contact signals for Mustafa Asim at Software Finder, including work email, phone, and LinkedIn data when available.
What schools did Mustafa Asim attend?
Mustafa Asim holds Bachelor Of Science - Bs, Computer Science from National University Of Sciences And Technology.
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