Partnered with Texas Department of Emergency Management (TDEM), while coordinating with US Customs and Border Patrol, Texas State Guard, as well as multiple State and Local law enforcement agencies and humanitarian organizations to prevent criminal activity (trespassing, smuggling, human trafficking) along the southern border.Responsible for safety and accountability of large groups of displaced persons, to include children and the elderly, during periods of interstate travel.Performed detailed route-planning, analyzed maps and intelligence to identify hazards in advance, ensuring timely arrival at predetermined checkpoints.Utilized counter-surveillance methods to prevent media exposure and outside infiltration into groups.Maintained near-constant communication with relevant stakeholders, providing situation reports and mission-critical information.

Executed security, training, customer service and armory operations for a state-of-the-art multi-room shooting facility located in a high-traffic metropolitan area, to include creating what-if scenarios and evacuation plans, conducting security assessments, and providing safety training to employees.Recruited, trained, and coached new hires in accordance with SOP’s.Trained and educated shooters on pistol and automatic weapons operation and tactics, including teaching range safety techniques as well as ensuring proper weapons handling.Maintained strict adherence to ATF safety regulations and Miami-Dade County Sheriff's Department requirements for storage of Class III rifles, submachine guns, and pistols.Negotiated new and existing client account renewals.Exhibit a high level of commitment to customer satisfaction.Accountable for providing the highest level of service within a safe and secure environment for our guests and employees during all times of operation.Acted as a liaison with city/county law enforcement, city code enforcement, county fire, clients, talent/sports teams/VIPs/security teams and other outside agencies.Troubleshooting day to day detailed events, incidents, and/or problems including those affecting clients, guests, and staff or operating issues.Assisted with implementing security strategies and plans as the need arises to secure the property, Armory access points,range access, staff common/work areas.Developed and expanded customer relations.

Responsible for Arms procurement using fiscally sound purchasing power while adhering to strict budgetary guidelines. Served as task order armorer and subject matter expert on weapons and tactics.Conducted routine and advanced troubleshooting, repair and maintenance of small-arms and crew served weapons platforms in support of US State Department Diplomatic Security Services in Kabul, Afghanistan, as outlined by Dept of State.Managed and trained a team of professionals with over 120 years of combined experience, spanning 3 AO’s for the Afghanistan task order. Kept records of all task order weapons systems in compliance for PMR’s and annual/spot checks. Maintained confidentiality of all weapons information and data linked for the security services contract.Daily duties included maintaining all guard force and protection personnel weapons, to include FN M4,M240/M249, SR-25, Remington M870/M700, Glock pistols, and proprietary optics.Accountable for over $30,000,000 in weapons and specialized equipment with zero losses during quarterly, serialized inspections.Responsible for corrective maintenance and modifications according to industry and company standards. Skilled in finding unique solutions to mechanical challenges with minimal resources or support.Support armorer for daily team, guard force, and support personnel range trainingRepeatedly given responsibilities above position-level, to include bulk ordering of sensitive equipment Maintained expert level proficiency with all equipment in the Armorer’s toolboxPerformed serviceability and operational inspections of weapons prior to issue

Completed video reviews and investigations for company-wide AW.Ensured adherence to established standard methodologies for incident reporting, forensic video review/retention and maintaining CCTV electronic records for review by executive level personnel.Document and communicate any high-risk scenarios to the DOS, AW and DPM and PM.Responsible for maintaining currency of several WPPS High-Threat Protective Operations and Armory courses and certifications.Maintained and repaired all guard force and protection personnel weapons to include complex, crew-served systems. Diligently adhered to company, client, and equipment manufacturer’s TM standards and regulations.Accountable for over $10,000,000 in weapons systems, tools, and highly sensitive and specialized equipment; experienced zero losses during quarterly, serialized inspectionsAdditional duties included 24/7, on-call firing range support

Performed all levels of weapons and equipment maintenance from 1st echelon to 4th echelon of General Support, in accordance with manufacturer’s technical manuals and USMC regulations.Served as Armory Chief, accountable for over $100,000,000 of small arms and vehicle-mounted weapons and proprietary optical equipment.Directly mentored and supervised a team of 12 Marines in support of combat training operations; ensured unit equipment condition always exceeded USMC standardsMaintained an expert skill level with all specialized tools in an Armorer’s toolboxAdvanced knowledge of weapons metrics systems and the use of precision measuring gaugesAdditional duty as a Gunner during tactical and resupply missions