Software Tester -Created and executed test plans for newly modified software -Documented issues clearly and concisely to smoothly escalate problems -Acquired and applied end user feedback in designing new features -Managed projects by delegating work to teammates, following up to answer questions, and reevaluating deadlines based on performance -Performed final review before releasing software to customersDesign Experience -Reviewed new project designs… Show more Software Tester -Created and executed test plans for newly modified software -Documented issues clearly and concisely to smoothly escalate problems -Acquired and applied end user feedback in designing new features -Managed projects by delegating work to teammates, following up to answer questions, and reevaluating deadlines based on performance -Performed final review before releasing software to customersDesign Experience -Reviewed new project designs submitted by developers -Revised and asked clarifying questions to define quality and scope of the project-Responsible for final approval before starting development Technical Writing -Wrote new in-system help text following company stylistic guidelines -Reviewed and wrote release notes informing customers of updates to software Usability Testing -Created measurable tasks for evaluating software ease of use -Administered end user UX test with customers in person and remotely using screen share -Analyzed results to revise designs and projects Show less