Guide customers through successful platform implementations, maximizing user engagement and helping them achieve their goals.

With a focus on crafting engaging learning experiences, I design and develop training content that blends effective instructional methods and technology. Additionally, I specialize in strategic communication design, partnering with customers to create impactful campaigns. By seamlessly integrating learning and communication, I contribute to enhancing employee engagement and knowledge, ultimately driving the company's growth and success.

Nudge is a frontline enablement solution that empowers workers with the knowledge, tools and resources they need to execute consistently and confidently every day. Nudge’s mobile-first platform combines two-way communications and guided task execution to help deskless organizations enable their frontline across every location in real-time. Employees can complete tasks, provide feedback, take part in discussions, and test their knowledge while earning recognition and points. Since 2012, over 65 million Nudges have been delivered, driving profitability, employee retention, and providing teams with the insights to create memorable customer experiences. Based in Toronto, Canada, Nudge has the highest user ratings in its category and is used by leading brands across North America, including Staples, Mastermind Toys, and Margaritaville. Learn more at www.nudge.co.

Nudge is a communications platform that empowers deskless employees and drives better outcomes for your business. Backed by the power of behavioural science and the highest user ratings in its category, Nudge mobilizes non-desk teams by providing the information, inspiration, and insights employees need to exceed expectations and stay connected at work. Leading brands such as Compass Group, Staples, and Margaritaville rely on Nudge to boost employee engagement, exceed sales goals, and transform the customer experience. For more information, please visit www.nudgerewards.com.

- Assisted with the collection and analysis of survey data for several diverse and large-scale projects- Presented the results of complex data analysis in succinct and straightforward PowerPoint presentations, infographics, and reports, enabling clients to easily engage with the findings- Initiated a social media plan for PRA and began implementation of strategy to reach outlined objectives- Managed team members in the field, ensuring timely and accurate data collection- Communicated with clients to keep them apprised of project progress and results

- Provided a high level of overall member service- Processed orders as specified- Answered customer inquiries and resolved concerns - Promoted information relevant to store campaigns - Maintained the store and surrounding grounds

- Explained and increased understanding of challenging course material in a clear manner- Simultaneously taught critical thinking and evaluative study methods