Max Weber Email & Phone Number

Hillsboro, Oregon

The primary function of a CSR is to maintain and strengthen the existing relationships HIS shares with its key customers while actively identifying and pursuing new sales opportunities.Responsibilities:● Actively communicate, both internally and externally, to develop solutions to satisfy any product or service demand from customers. ● Perform all order processing functions required to maintain each account (includes creating price quotes, order entry, and expediting backorders). ● Consistently meet customer’s inventory needs, regardless of unforeseen demand swings by analyzing forecast reports/historical usage information. ● Encourage company sales growth by providing potential customers with accurate product knowledge, competitive pricing, and timely responses to all inquiries. ● Develop innovative solutions to satisfy a customer’s needs by utilizing the company’s extensive product and industry knowledge.

Vendor Managed Inventory Specialist__________________________1.) Recommend changes to the "Customer-Vendor Inventory Contract" based on the client's historical sales figures and projected forecasts for product to ensure adequate inventory is available to meet manufacturing demands.2.) Act as a liason between customer purchasing agents and PSC's purchasing department to proactivley identify and address potential lead-time issues that may affect production.3.) Maintain and strengthen customer relations by actively managing each individual customer's specific inventory demands, resolving all customer care issues immediately, and consistently seeking customer feedback for suggestions to strengthen operations.Sales Responsibilities:________________________________1.) Work in cooperation with other departments to increase company revenue2.) Offer extensive product knowledge to provide customers with practical solutions to issues3.) Provide customers superior customer service while delivering quality services at competitive rates

Portland, Oregon Area

Responsibilities:● Manage order processing functions required for each account (from generating price quotes through product delivery)● Provide purchasing recommendations to buyers based on sales history analysis and demand forecasts● Coordinate FTL and LTL freight shipments for both international and domestic customers● Maintain customer loyalty in a highly competitive, low profit-margin market

Portland, Oregon Area

Current Responsibilities as an Account Manager:-Work in cooperation with outside sales team to grow sales/services.-Manage 30+ key accounts (communicate with buyers to provide pricing, process orders, and resolve customer care issues).-Expedite back-orders to ensure customer satisfaction_________________________________________________________________________Miscellaneous Support to Various Departments within Company:-Assist with inventory management-Facilitate and communicate the logistics of international shipments_________________________________________________________________________Notable Accomplishment at Portland Screw:Managed a team of three employees responsible for the complete restructuring of Portland Screw Company’s warehouse layout and “Inventory Placement Sequencing” methods.Goals of Restructuring:-Modify the existing layout of work stations in the warehouse to increase available workspace-Revise the “Inventory Placement Sequencing Criteria” to establish and maintain a logical pattern for all current and incoming inventory. Results:Several key workstations were relocated, while the less-utilized stations were repositioned or eliminated to maximize the available workspace. Each warehouse employee had more room to pick, pull, and pack orders. The revised methods for “Inventory Placement Sequencing Criteria” created a logical pattern to more accurately group products according to a specific and defined set of requirements. The changes made to the inventory sequencing structure led to a direct increase in order pulling efficiency while simultaneously decreasing the frequency of errors. Additionally, the revised Product Placement Sequencing criteria improved Portland Screw Company's inventory tractability as misplaced inventory becomes immediately apparent when located in an incorrect product group on the shelves._________________________________________________________________________

Portland, Oregon Area

● Operate a fork-lift● Pull and pack orders from pick tickets● Work independently and in a team environment to complete time sensitive tasks

Responsible for developing and executing a "Plan of Completion" for various projects.Responsibilities:-Develop overall "Plan of Completion" for specific project-Identify and communicate with necessary contractors-Oversee day-to-day operations-Adhere to project budget-Coordinate building inspections with city officials-Verify all safety and quality regulations are met

Bachelor Of Science (B.S.), Business Administration And Management, General

A.S.A. "Essentials of Profitable Warehouse Management" Certified (2012) (Seminar focused on common issues in warehouse management /.

Education record