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@crystals.ru
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Maxim Trofimov is listed as IT Project Manager, IT Lead Deputy, Insurance Business Line at VTB, a company with 2878 employees, based in Finland, Finland, Finland. AeroLeads shows a work email signal at crystals.ru and a matched LinkedIn profile for Maxim Trofimov.
Maxim Trofimov previously worked as Head of Robotic Process Automation for Service Department at Crystal Service and Service Director at Кристалл Сервис. Maxim Trofimov holds Engineer, Computer Networks And Communications from Saint-Petersburg State University Information Technologies, Mechanic And Optics (University Itmo).
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AeroLeads found 1 current-domain work email signal for Maxim Trofimov. Compare company email patterns before reaching out.
Seasoned leader driving digital transformation in the service industry and promoting digital culture to streamline operations. Solid 15+ years of experience managing complex IT projects delivering transformational solutions and driving revenue through business development and cutting-edge digitalization efforts. When I am not working, I enjoy playing soccer and spending time with my family. Ready for relocation, have a Finnish residence permit.
Listed skills include Team Leadership, Team Management, It Service Management, Business Development, and 9 others.
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A career timeline built from the work history available for this profile.
St Petersburg City, Russia
Lead eleven teams of 121 front-end and back-end software engineers, solution architects, developers, QA Engineers, and analysts in developing IT functionality for insurance products offered by the bankLead and successfully completed a project of developing new software for customer service in bank branches in terms of Insurance functionality.Develop.
St Petersburg City, Russia
Led a team of business analysts, developers, and DevOps engineers in implementing Robotic Process Automation (RPA) to streamline service department operations and increase response time Delivered a system to automate response to frequent service requests which resulted in 30% labor cost savings within 6 months of implementationDesigned a concept for a.
St Petersburg City, Russia
Responsible for driving sales and growth of Crystal’s service department that provides retail software and hardware maintenance to the top retailers in RussiaLead a department that services over 35,000 fiscal printers (to include software and hardware) at top fifteen retailers around Russian Federation with a monthly turnover of 10,000 service requests.
St Petersburg City, Russia
Responsibilities included talent acquisition and retention, team building, process improvement, relationships building with IT reps of key customersEstablished and developed a companywide service department of 8 service managers to enhance client satisfaction Within 1 year increased average customer satisfaction index from 4 to 4.5 (on a 5-point scale).
St Petersburg City, Russia
Account Manager for key customers (LENTA, OKEY, KESKO, Dixy, Azbuka Vkusa)Daily customer interface to analyze feedback on provided services and offer improvements to enhance quality of service and customer satisfactionEstablished fiscal service for company’s first international customer in Russia, KESKO, to include negotiations, development of cost.
BC Senator, 37, Professora Popova str. St.Petersburg, 197022, Russia
Launched retail software and hardware in 10 LENTA stores (10% of the entire retail chain) and 20 OKEY stores (30% of the entire retail chain)Implemented a system of accumulating rewards in OKEY and applying these rewards to in-store purchases Equipped LENTA with price tags printing capabilities using mobile printers DATAMAX that led to significant cost.
Other employees you can reach at vtb.com. View company contacts for 2878 employees →
Anna Letunovskaya
Colleague at VtbMoscow, Moscow City, Russia, Russian Federation
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VG
Varsik Grigoryan
Colleague at VtbYerevan, Yerevan, Armenia, Armenia
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MK
Mikhail Kravets
Colleague at VtbUnited States, United States
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NI
Narine Iritsyan
Colleague at VtbYerevan, Yerevan, Armenia, Armenia
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EI
Elvira Iarakhanova
Colleague at VtbDubai, Dubai, United Arab Emirates, United Arab Emirates
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SB
Samur Bayan
Colleague at VtbMoscow, Moscow City, Russia, Russian Federation
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AS
Altynay Shalimbetova
Colleague at VtbKazakhstan, Kazakhstan
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МЛ
Марина Лезихина
Colleague at VtbSt Petersburg, St Petersburg City, Russia, Russian Federation
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AB
Anton Bulanov
Colleague at VtbRussia, Russian Federation
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ТД
Татьяна Добротина
Colleague at VtbMoscow, Moscow City, Russia, Russian Federation
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Quick answers generated from the profile data available on this page.
Maxim Trofimov works for VTB.
Maxim Trofimov is listed as IT Project Manager, IT Lead Deputy, Insurance Business Line at VTB.
AeroLeads has found 1 work email signal at @crystals.ru for Maxim Trofimov at VTB.
Maxim Trofimov is based in Finland, Finland, Finland while working with VTB.
Maxim Trofimov has worked for Vtb, Crystal Service, and Кристалл Сервис.
Maxim Trofimov's colleagues at VTB include Anna Letunovskaya, Varsik Grigoryan, Mikhail Kravets, Narine Iritsyan, and Elvira Iarakhanova.
You can use AeroLeads to view verified contact signals for Maxim Trofimov at VTB, including work email, phone, and LinkedIn data when available.
Maxim Trofimov holds Engineer, Computer Networks And Communications from Saint-Petersburg State University Information Technologies, Mechanic And Optics (University Itmo).
Maxim Trofimov is listed with skills including Team Leadership, Team Management, It Service Management, Business Development, Itil, Management, Requirements Analysis, and Mobile Devices.
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