Maxwell Harris Email & Phone Number

Warner Robins, Ga, Us

Robins Afb, Georgia

**Duties and Responsibilities** - Aligned IT initiatives with organizational goals and objectives, ensuring technology supports and enhances the overall mission. - Led the coordination of various IT projects, defining scope, creating timelines, and managing resources to meet project objectives efficiently. - Assessed and allocated IT resources, including personnel, hardware, software, and optimizing resource utilization. - Identified and managed risks associated with IT projects, developed mitigation strategies, and ensured project continuity despite unforeseen challenges. - Ensured IT initiatives complied with regulations and security standards, establishing and maintaining a secure IT environment. - Maintained accurate and up-to-date documentation of IT systems, projects, and processes to facilitate knowledge transfer and troubleshooting.- Facilitated professional development within the IT team, enhancing overall skill sets and capabilities to meet evolving organizational needs.

Crete, Greece

**Duties and Responsibilities**- Executed daily trouble tickets, work orders, and layer 2 & 3 installations across Souda Bay, ensuring the seamless operation of the network infrastructure.- Monitored and reported all ASI (Administrative Switch Interface) & Trunk outages affecting the 95th RS Det 1, promptly addressing issues to minimize downtime and maintain operational efficiency.- Took responsibility for designing and verifying network configurations for unit information systems, ensuring alignment with security and performance standards.- Developed and implemented tools to streamline network mapping processes, creating detailed Network Maps that encompassed all information systems, including voice, video, and data. This effort contributed to improved visibility and understanding of the network topology.- Collaborated with cross-functional teams to ensure that network designs met the specific requirements of unit information systems, fostering effective communication and coordination.- Regularly conducted audits and assessments of network configurations to identify vulnerabilities and areas for improvement, contributing to the overall security and reliability of the network.- Participated in the planning and execution of network expansion projects, providing technical expertise and contributing to the successful implementation of new systems and services.- Actively engaged in troubleshooting and resolving network-related issues, demonstrating a proactive approach to problem-solving and maintaining high levels of network availability.- Stayed abreast of industry best practices and emerging technologies, incorporating relevant advancements into network design and maintenance processes.- Collaborated with other IT professionals to ensure the integration of network solutions with broader IT strategies and objectives.

Osan, Gyeonggi, South Korea

**Duties and Responsibilities**- Provided the Air Operation Center (AOC) with a single point of contact for the submission and coordination of all IT-related projects/initiatives in the Work Order Management System (WOMS), ensuring streamlined communication and project management.- Validated non-AOC requirements to ensure the scope of the requirement was under the purview of the 607 SPTS mission and supported network infrastructure, emphasizing the importance of alignment with organizational objectives.- Coordinated with AOC Configuration Management, Information Assurance, and the Weapon System Integration (WSI) Division to validate requirements, fostering collaboration between different units for effective project execution.- Provided technical solutions and costs to meet user requirements, including detailed descriptions of hardware, software, data, connectivity, logistics support, and other resources, offering comprehensive proposals for project implementation.- Directed the creation of MOAs, MOUs, and SLAs with other units in terms of services and roles & responsibilities, ensuring clear expectations and agreements between collaborating entities.- The requirements section has a broad customer base with typical Air Force customers and reaching onto joint and coalition service requirements for our Army, Navy, and ROKAF counterparts, highlighting the diverse scope and impact of the responsibilities.

Eglin Air Force Base, Florida, United States

**Duties and Responsibilities**- Installed, replaced, and maintained systems/circuits that access military, Federal, and commercial networks, emphasizing reliability and functionality.- Managed infrastructure devices and systems using the latest approved software tools, ensuring optimal performance and compatibility.- Established priorities for maintaining, testing, troubleshooting, and repairing network systems equipment and circuits, addressing critical issues promptly.- Isolated malfunctions using diagnostic software, technical data, block diagrams, and other tests requiring specialized test equipment, showcasing problem-solving skills.- Monitored the performance of systems and circuits, coordinating with coalition forces, DoD agencies, and other service providers to analyze and isolate performance faults and implement corrective actions, fostering collaboration and effective problem resolution.- Checked equipment for serviceability and performed preventive maintenance, minimizing downtime and extending the lifespan of critical systems.- Maintained and administered network and circuit databases, records, and forms, ensuring accurate and up-to-date documentation.- Interpreted sketches and layout drawings for the placement of distribution systems, contributing to the efficient organization and layout of network infrastructure.

Eglin Air Force Base, Florida, United States

**Duties and Responsibilities**- Managed the physical site preparation and performed the installation and activation of nodes, interswitch trunks, and access circuit equipment. - Arranged for the installation of cables between DISN nodes and local user's equipment.- Facilitated node site access for DISN operations and service personnel.- Monitored operations and conducted visual inspections of DISN equipment.- Executed COMSEC responsibilities and functions.- Maintained awareness of the location of all DISA equipment at the node site.- Ensured DISN assets were not altered, tampered with, or removed without authorization from DISA.- Provided storage for spare parts held on site.- Offered temporary storage of node circuit activation or modification parts, assemblies, and materials.- Retained up-to-date node configuration documentation, including Telecommunications System Installation Plan (TSIP), Engineering Installation Plan (EIP), Site Concurrence Letter (SCL), and original TSR and TSO.- Maintained all documentation related to changes in the node configuration (TSRs, TSOs, and engineering plans).- Reviewed TSO to ensure the requirement was correctly identified, coordinating changes if needed with the project manager or engineer identified in TSO.- Monitored the work of all personnel supporting the DISN node site, reporting problems, concerns, or improvement suggestions to the TNC.- Maintained a log of all deliveries, installations, and maintenance activities at the node site.

Master Of Science - Ms, Cyber Operations

Bachelor Of Science - Bs, Computer Networks And Cybersecurity

Associate Of Science - As, Information Systems Technology

Associate Of Science (A.S.), Computer And Information Studies, Sophmore

Computer Maintenance Studies

The course explores the theory behind trouble shooting of computers and their operating systems. The exploration includes an intricate.