Maxwell Williams Email & Phone Number

Colombo, Wp, Lk

Colombo, Western Province, Sri Lanka

Driving the Sales Team for the UG PG & Direct Placement programs with the sales head and directors. Listening to customer requirements and presenting appropriately to make a saleResolve customer inquiries at the branch premises. Handling a wide range of customer inquiries relating to the services under ANC.Provide advice & guidance to customers to help them find the right product & services to meet their needs.Ensure customer satisfaction by giving the correct option.Responding to incoming email and phone enquiriesResolving customer queries and complaints brilliantly and in a timely, efficient and friendly manner. Reviewing my own sales performance, aiming to meet or exceed targetsGaining a clear understanding of customers' businesses and requirementsDriving the sales and marketing team to meet overall enrolment targets of the divisionEstablishing and maintaining corporate contacts through corporate promotions, presentationsLiaising with the other internal divisions (Academic, Academic Administration, Student Affairs and Finance) to ensure smooth functioning of the programsCounseling students about the programs offered at the UG PG & Direct Placement level.Driving the Sales team of branches to meet their given targets.Assisting and coordinating student orientations, meetings, workshops and graduationsPresenting the weekly & monthly Conversion Reports to the CEO

Matara, Southern Province, Sri Lanka

Responsible for the entire Branch. Counseling students about the programs offered at ACHEExplanation of application process for gaining entry into UniversityManaging communication between the University and the student during the application process Resolve issues from incoming calls and promptly return messages for same day resolutionEnsuring a correct and complete application is received by UniversityCollect, maintain and review all material submitted for application informing prospective students Regarding the departments policies and procedures, application process, admissions criteria, visa Regulations and application statusCollection of feedback from prospective students for marketing feedback reportParticipate in marketing efforts such as trade shows, exhibits, and other events overseas.Responsible for Counselor & Branch Target Achievements.

Kandy, Central Province, Sri Lanka

Coordinating activities with students, Lecturers & the management.Organizing activities for the existing students to keep them happy| retention.Listening to customer requirements and presenting appropriately to make a saleResolve customer inquiries at the branch premises. Handling a wide range of customer inquiries relating to the services under ACHE.Ensure customer satisfaction by overseeing the coordination of variousOrganize promotions and business presentations to corporate companies.Provide advice & guidance to customers to help them find the right product & services to meet their needs.

Kandy, Central Province, Sri Lanka

Preparing Examinations Papers with the coordination of Lecturers.Printing Exam Papers with high confidentiality.Invigilating Undergraduate & Ancillary Programs.Maintaining Student Exam Marks.Issuing Certificates

High School, Advanced Level

Microsoft Office 2003 Xp

2 Year National Seminary, Diploma In Philosophy

2 Year National Seminary, Diploma In Theology