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Maxwell Rondael Email & Phone Number

Experience As A Service, Contact Center Technology Cloud, Premise, Hybrid - Sr. Principal Consultant Professional Services at Genesys at Capital Group Companies
Location: Irvine, California, United States 10 work roles 2 schools
1 work email found @earthlink.net LinkedIn matched
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Current company
Role
Experience As A Service, Contact Center Technology Cloud, Premise, Hybrid - Sr. Principal Consultant Professional Services at Genesys
Location
Irvine, California, United States
Company size

Who is Maxwell Rondael? Overview

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Maxwell Rondael is listed as Experience As A Service, Contact Center Technology Cloud, Premise, Hybrid - Sr. Principal Consultant Professional Services at Genesys at Capital Group Companies, a company with 1 employees, based in Irvine, California, United States. AeroLeads shows a work email signal at earthlink.net and a matched LinkedIn profile for Maxwell Rondael.

Maxwell Rondael previously worked as Contact Center Technology - Sr. Principal Consultant Professional Services at Genesys and Contact Center Engineer - Technology Advisor at Capital Group Companies. Maxwell Rondael holds Bas, Automated Manufacturing Technology from Itt Technical Institute West Covina, Ca.

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Email format at Capital Group Companies

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{first}@earthlink.net
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Profile bio

About Maxwell Rondael

Successful in synthesizing the requirements of information and workflow for organizations of various size and scope into efficient IT Infrastructures that align IT & Business objectives resulting in higher value to customers. Over 31 Years of IT Management and Technology Expertise includes:Management: Business Creation and Ownership Experience, Founded (3) IT Services Companies. Roles held: Operations Manager, Project Manager, VP, President. Project Management of Concurrent Projects, Budgets & Related Resources as well as Buy-in of Stakeholders. Managed upto 30 technical professionals. Managed Executive Level Relationships. Strategy: Research, Review & Evaluation of Security, Data Center, Network & Desktop Solutions. Championing ITIL & Best Practices. Writing Process & Procedure Documentation. Create, Manage & Drive Project Charters for Infrastructure Improvements. Establishing Alliances and Partnerships to meet Service Level Agreements outlined in contract & SOWs.Design: Conducting Needs Analysis, Requirements Gathering, Creating Business Case Reports. Proposal Creation, Negotiation and Management of SLAs, Contracts & Suppliers. Design, Planning and Architecting of Heterogeneous LAN/WAN Enterprises and Contact Centers. Migrations & UpgradesTransition: Developed Expert System for Knowledge Management & Capturing of Heuristics. Drove the full life cycle of services, software and system development projects. QA Testing and Validation. Change and Release Management.Operation: Extensive Technical Hands-on Roles Held: Systems Administrator, Systems Engineer & Technical Instructor / Trainer. System Administration of Active Directory, Exchange Server, SQL Server, Unified Communications, Contact Center, Server Health & Performance. Analysis, Diagnostics and Troubleshooting of applications, systems and networks. Service Desk installation & configuration. Training: Many years of delivering IT Training, Seminars and Public Speaking.Specialties: Create high value business outcomes through the building of teams of technical resources and stakeholders. Able to organize, motivate and overcome obstacles while operating under demanding high pressure situations.Unique ability to deep dive yet maintain strategic vision, bringing together executive sponsors, technical professionals and client.IT Service Management, Systems Engineering, Project Management, Proposal and SLA / Contract Negotiations, Collaborating and Planning.

Listed skills include It Systems Engineering, Project Management, Genesys Framework, Genesys Sip, and 46 others.

Current workplace

Maxwell Rondael's current company

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Capital Group Companies
Capital Group Companies
Experience As A Service, Contact Center Technology Cloud, Premise, Hybrid - Sr. Principal Consultant Professional Services at Genesys
Irvine, CA, US
Website
Employees
1
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10 roles

Maxwell Rondael work experience

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Contact Center Technology - Sr. Principal Consultant Professional Services

Current

Menlo Park, CA, US

Partnering with various business and IT organizations as a trusted advisor to position businesses to successfully implement Experience As A Service Genesys and Contact Center Technology.As a Genesys Cloud Certified Professional helping customers successfully design, architect and implement their contact center in the cloud. Genesys is proud to be named a.

Jun 2016 - Present

Contact Center Engineer - Technology Advisor

Los Angeles, CA, US

Partnering with the Capital Group's business and IT organizations as an advisor and thought leader to ensure that Contact Center Strategy, Technology Strategy and Architectures support and accelerate the business vision, ultimately bringing value to both the business and clients we serve. The Capital Group services individual investors, intermediaries and.

Jan 2014 - Jun 2016

Contact Center Sr. It Systems Engineer Iv - Lead

Rosemead, CA, US

Providing IT leadership, project management and technical expertise in the support of SCE Customer Service Business Unit's (CSBU) Customer Communication Organization (CCO). Responsibilities include the fulfillment of the CCO's multi-year technology roadmap. Lead, drive and manage vendor and tier 3 SME design and triage conferences. Also responsible for.

Feb 2009 - Jan 2014

President / It Infrastructure Consultant

Celron

Co-founded Celron. Developed and drove initiatives, charters and provided consulting and implementation expertise on IT Service Management and IT Infrastructure strategic planning, design, deployment and project management.Scope of projects included application development, managing customer staff and suppliers, datacenter & server support, desktop and.

Aug 1999 - Jan 2009

Vice President Of Technical Services

Irvine, CA, US

Co-founded Alliance Micro Solutions. Responsible for the creation, development and management of the Technical Services group of Alliance Micro that consisted of Microsoft Certified Systems Engineers, Developers and Technicians.Oversaw 7 direct reports within the technical services group and 7 indirect staff spanning an operations department, accounting.

May 1996 - Jan 2001

President And It Consultant

Rcs Information Services

Company Founder. Specialized in Certified Microsoft and Certfied Netware Training and ConsultingManaged 2 operations coordinators and over 20 suppliers / contractors. Also personally delivered IT Consulting and Training Services. Contract Negotiations, Executive and Vendor Relations, Hiring, Payroll.Developed an MS Access relational database to manage the.

Jan 1994 - May 1996

Technical Instructor

Irvine, CA, US

Presented technical courses as a Microsoft Certified Trainer and Novell Certified Netware Instructor. Managed the Ingram Micro Corporate Data Fax System as System Administrator operating on a Novell Netware platform.Achieved certifications as a Microsoft Professional and Trainer and Novell Netware Instructor. Was one of the early certified trainers for.

Jun 1992 - Jan 1994

Operations Manager And Instructor

New Braunfels, Texas, US

Managed all critical aspects of day to day operations of IT Technology and Applications training and consulting to ensure successful delivery of services and maintain high level of customer satisfaction.Specializing in Computer, Networking Technology and Application Software Training. Responsible for schedule creation and managing 30+ Instructors as well.

Jan 1990 - Dec 1992

Engineer

Reston, Virginia, US

Defense & Space Technology. Engineer supporting Automated Manufacturing Systems, Analog & Digital Circuit Test Design, Failure Mode Analysis, Development of Expert System and Knowledgebase Decision Support SystemsImproved workflow efficiency by the installation and configuration of a Novell Netware 2.15 LAN infrastructure for an engineering facilities.

Jun 1984 - Dec 1989
Team & coworkers

Colleagues at Capital Group Companies

Other employees you can reach at genesys.com. View company contacts for 1 employees →

2 education records

Maxwell Rondael education

Bas, Automated Manufacturing Technology

Itt Technical Institute West Covina, Ca

Aas, Electronic Engineering Technology

Itt Technical Institute San Diego, Ca
FAQ

Frequently asked questions about Maxwell Rondael

Quick answers generated from the profile data available on this page.

What company does Maxwell Rondael work for?

Maxwell Rondael works for Capital Group Companies.

What is Maxwell Rondael's role at Capital Group Companies?

Maxwell Rondael is listed as Experience As A Service, Contact Center Technology Cloud, Premise, Hybrid - Sr. Principal Consultant Professional Services at Genesys at Capital Group Companies.

What is Maxwell Rondael's email address?

AeroLeads has found 1 work email signal at @earthlink.net for Maxwell Rondael at Capital Group Companies.

Where is Maxwell Rondael based?

Maxwell Rondael is based in Irvine, California, United States while working with Capital Group Companies.

What companies has Maxwell Rondael worked for?

Maxwell Rondael has worked for Capital Group Companies, Genesys, Southern California Edison, Celron, and Alliance Micro Solutions, Inc..

Who are Maxwell Rondael's colleagues at Capital Group Companies?

Maxwell Rondael's colleagues at Capital Group Companies include Suj Nakum, Layla Navab, Tommy Kearns, David Arey, and Moha Alahmadi, B.Tech., M.Sc., Phd.

How can I contact Maxwell Rondael?

You can use AeroLeads to view verified contact signals for Maxwell Rondael at Capital Group Companies, including work email, phone, and LinkedIn data when available.

What schools did Maxwell Rondael attend?

Maxwell Rondael holds Bas, Automated Manufacturing Technology from Itt Technical Institute West Covina, Ca.

What skills is Maxwell Rondael known for?

Maxwell Rondael is listed with skills including It Systems Engineering, Project Management, Genesys Framework, Genesys Sip, Vmware, Itil, Cloud Computing, and Business Process.

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