Maxwell Smith Email & Phone Number

California, United States

San Francisco, California, US

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, the Professional Services team empowers organizations in every industry to blaze new trails and connect with customers in a whole new way. Our unmatched expertise is critical to the delivery of innovative business solutions that push.

San Francisco, California, US

Salesforce is the customer company. We make cloud-based software designed to help businesses connect to their customers in a whole new way, so they can find more prospects, close more deals, and wow customers with amazing service.As a Senior Director for Strategy & Planning in the Office of the COO, I drive the transformation and execution of our.

San Francisco, California, US

• Salesforce Professional Services works with you to scale and personalize customer experiences powered by real-time data to drive your success and innovation on the world’s #1 CRM platform. Our Large Scale Programs team.
• Professional Services leader helping customers transform their business, operations, and technology
• Accountable for service delivery of the changes needed to achieve transformation objectives
• Communicate up to CxO level regarding expectations, performance, governance, and risk management
• Lead and inspire the Salesforce Professional Services team members engaged in services delivery
• Collaborate with cross-functional teams to ensure One Salesforce approach to delivery

San Francisco, California, US

• Splunk's mission is to remove the barriers between data and action so that everyone thrives in the Data Age. As a Director, I helped build and lead a transformation capability Splunk needed to execute large-scale.
• Fostered transformation culture as Splunk shifted from $727M (FY18) to $2.4B Total ARR (FY21)
• Led $3-5M annual customer, partner, and employee experience transformation portfolio
• Evolved team mission & delivery model as the Business Architecture and Change Mgmt. leader
• Attracted, retained, and cultivated talent to drive 4x headcount growth; built a 30+ person teamHighlighted Project Experience - Strategy & Transformation Lead for:✓ Customer Success pillar of the Term-Cloud.

Seattle, WA, US

• Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future. We are a team of thinkers, makers, and doers that came from enterprises, consultancies, agencies, and.
• Built a recurring $5M annual portfolio of business advisory, technology, analytics services
• Ensured Slalom project teams delivered high-quality results & services (avg. 9.6 / 10 CSAT)
• Built strong, lasting relationships with senior execs through guidance & hands-on execution
• Managed account operations (GTM strategy, sales pipeline, QBRs, billing, etc.)
• Defined culture and strategic direction – inspire the innovation needed to meet client needs

Seattle, WA, US

• Business Advisory Services draws on Slalom's full suite of capabilities and industry experience to help executives align their people, process, and technology initiatives with business strategy and vision. We ignite.
• $3M annual portfolio of Strategy, Delivery Leadership, and Org. Effectiveness services
• Applied experience & expertise to structure & execute client initiatives across the enterprise
• Program manager for cross-functional teams across the entire project delivery lifecycle
• Matured the practice vision while driving growth through sales, talent, operations, & services
• Served as a SME and developed resources to grow our BAS frameworks and capabilitiesHighlighted Project Experience:✓ Directed the business readiness pillar VMware’s $2B Global Renewals business needed to execute a $10M.

Chicago, IL, US

Organizations are starting to work differently — they are facing disruptive technologies, global competition, emerging business models, changing customer and employee expectations, and evolving regulation. Grant Thornton’s Advisory Services help clients fine-tune their organizations for optimal performance, achieve business objectives and transform value.

Chicago, IL, US

In today’s ever-changing business environment of market complexity, globalization and increasing investor expectations, managing risk while protecting value is more important than ever. Risk Advisory Services deliver innovative and holistic risk management programs and solutions to address strategic, operational, financial reporting, regulatory, compliance.

Chicago, IL, US

Grant Thornton’s Public Sector practice helps leaders at all levels of government maximize performance and efficiency in the face of ever tightening budgets and increased demand for services.As a Senior Consultant, I helped clients overcome challenges in acquisitions, financial management, human capital, information technology and performance management.✓.

Chicago, IL, US

Grant Thornton’s Public Sector practice offers expertise on a broad range of areas related to quality management of service delivery operations, including public-private competitions.As a Consultant, I supported the largest civilian sector public-private competition – the Federal Aviation Administration’s $1.9B privatization of Automated Flight Service.

Washington, District Of Columbia, US

The Advisory Board Company is a best practices firm that uses a combination of research, technology, and consulting to improve the performance of health care orgs around the world.As Chief of Staff, I reported directly to the CIO and supported their strategic planning, program management, and performance management initiatives.✓ Led projects to enhance.

Washington, District Of Columbia, US

The consulting services division of the Advisory Board Company specializes in transforming care across the major areas where our clients are focused—growth, margins, physician alignment, and value—and everything in between.As an Associate, I supported the Sales & Marketing Director for the Midwest region win consulting arrangements driving $1M+ of.