Maya M. Email & Phone Number

Philadelphia, Pennsylvania, United States

Responsibilities:- Managing the entire process of B2C in a fast paced, startup environment- Maintaining full ownership over the customer journey, utilizing critical thinking and the highest quality of customer service- Working and negotiating with different lenders to find the best approval for both the customer and the company- Demonstrate the value of ancillary products- Organizational/clerical work - Entering accurate and precise information into the CRM database (zendesk)- Preparing, explaining, and signing contractual paperwork for the customer- Collaborate with internal teams such as titles, funding, and retention to ensure a seamless customer experience

Newtown Square Pa

Responsibilities:- Handling all internet sales leads- Booking and confirming sales appointments- Consistent follow up with all unsold customers- Maintaining thorough, up-to-date knowledge on all vehicles- Disclosing financial information received from the sales managers (quotes on vehicles)- Maintaining an ongoing customer database to capture repeat business- Ensure the customer is satisfied with their experience

Plymouth Meeting,

Responsibilities:- Answering all incoming phone calls- Scheduling appointments- Checking clients in and out of the spa- Effectively communicate sales, promotions, and services to clients- Selling spa memberships and gift cards and meeting monthly goals- Cash handling - Following proper filing procedures/maintenance

King Of Prussia, Pennsylvania, United States

Bachelor Of Science - Bs, Business Management

Activities and Societies: Sigma Gamma Rho Sorority, Inc. Financial Secretary and Fundraising Chair Poise Beauty Club President and Treasurer

Education record