Maya Brown Email & Phone Number

United States

Product Manager with 2 years of experience leading CMMI Level 4 certified UX/UI team on scrum-based frontend design. Proven track record in managing the product lifecycle for multi-million-dollar portal enhancements, from concept to launch. Product delivery efforts have earned project Best in California Award in the Innovation Serving the Public category as well as recognition from State of CA Delivery Excellence Leader.•Exceeded engagement targets 24% through collaborating… Show more Product Manager with 2 years of experience leading CMMI Level 4 certified UX/UI team on scrum-based frontend design. Proven track record in managing the product lifecycle for multi-million-dollar portal enhancements, from concept to launch. Product delivery efforts have earned project Best in California Award in the Innovation Serving the Public category as well as recognition from State of CA Delivery Excellence Leader.•Exceeded engagement targets 24% through collaborating cross-functionally with design, technical, and functional teams to deliver $25M product that enhanced user experience for 1.8M California clients.•Reduced business process management tasks for service agents by 17% and improved automated verification processes by ~200% addressing broken experiences across a customer’s journey.•Certified Scrum Master responsible for leading scrum ceremonies with sponsors, analyzing scrum data to track team maturity, and enforcing agile frameworks by removing impediments and mentoring teams on Scrum principals.•Prioritized and refined backlog items to address business/consumer issues while implementing creative solutions to ensure the smooth integration of new team members. Show less

Los Angeles, California, United States

Human Capital Analyst delivering large-scale, complex, human-centered design solutions for a $25M design phase project on a scrum based team of over 20.• Earned Scrum Master certification and put team on track to receive CMMI Level 4 Certification •Informed business requirements and managed product lifecycle of multi-million dollar portal enhancements from stage of concept to completion•Fostered a collaborative culture for future projects by successfully delivering complex… Show more Human Capital Analyst delivering large-scale, complex, human-centered design solutions for a $25M design phase project on a scrum based team of over 20.• Earned Scrum Master certification and put team on track to receive CMMI Level 4 Certification •Informed business requirements and managed product lifecycle of multi-million dollar portal enhancements from stage of concept to completion•Fostered a collaborative culture for future projects by successfully delivering complex design solutions through cross-collaboration with functional, design, and technical teams on strict timelines. Advanced in Jira/Kanban, RTC, Lucid, Proficiency in FigmaPro-Bono Consulting Experience:-Helped develop sales collateral and playbook that garnered $1M proposal for Application Management Services (AMS)-Prepared RACI matrix and current state analysis for foundation dedicated to providing education and reproductive care for women in Colombia-Help environmental organization gather $110,000 of seed-funding to fulfill their mission of removing conflicts such as economic needs that threaten sustainable systems of life-Providing strategic guidance on 90 day action plan proposal to increase engagement of students in environmental efforts on school campuses through school gardens and recycling programs Show less

Lewisburg, Pennsylvania, United States

Re-designed organization website and digital footprint. Utilized Human Centered Design to provide effective UX solutions and provide best user experience. Assisted in the operational planning and logistics of the annual Sustainability Symposium. Helped garner the engagement and participation of 200+ attendees. • Doubled user interaction by redesigning the center’s webpage to be more user-friendly, resulting in a 25% increase in RSVPs to annual symposium.• Employed user feedback… Show more Re-designed organization website and digital footprint. Utilized Human Centered Design to provide effective UX solutions and provide best user experience. Assisted in the operational planning and logistics of the annual Sustainability Symposium. Helped garner the engagement and participation of 200+ attendees. • Doubled user interaction by redesigning the center’s webpage to be more user-friendly, resulting in a 25% increase in RSVPs to annual symposium.• Employed user feedback surveys to propose and implement innovative UX/UI solutions, enhancing the overall user experience and addressing key areas for improvement. Show less

Worked with a group of three other program scholars in a case study to provide a real life solution for a fortune 500 company while developing skills within Excel, data analytics, insights, and business intelligence.• Boosted Gen Z engagement by 50% through transforming 500 sheets of raw data into strategic business recommendations, driving informed decision-making.• Earned CPG Data Analytics, Insights, and Business Intelligence Certification

Served as Public Relations intern utilizing engagement with stakeholders to better inform workstreams and business needs. Wrote Forbes Council articles on behalf of stakeholders to garner public awareness.•Assisted in media outreach for an ESG investing firm managing $105 million in assets through their acquisition by a fortune 500 company. •Compiled a high level impact report that highlighted coverage from 100+ news outlets, 1B+ views in potential readership, and was used to renew… Show more Served as Public Relations intern utilizing engagement with stakeholders to better inform workstreams and business needs. Wrote Forbes Council articles on behalf of stakeholders to garner public awareness.•Assisted in media outreach for an ESG investing firm managing $105 million in assets through their acquisition by a fortune 500 company. •Compiled a high level impact report that highlighted coverage from 100+ news outlets, 1B+ views in potential readership, and was used to renew contract with client. Show less

Los Angeles County, California, United States

Led their initiative in centralizing black entrepreneurs through assisting in media transcription and outreach.

Los Angeles Metropolitan Area

Guided a group of 12 teenagers in creating PSAs to encourage the public to participate in the 2020 Census. Compiled BTS footage into compelling short films to increase public interest to organizational programming.Facilitated stakeholder engagement and internal ceremonies.

Rock Island, Il

Captured behind the scenes of the AT&T Hello Sunshine Filmmaker Lab along with the pilot of the TV series Code 23. I also was responsible for managing their social media pages and keeping track of documentary footage.

Lewisburg, Pa