Mayank Anand Email & Phone Number

Bihar, India

Maharashtra, India

• Responsible for day-to-day operations of the bank’s customer service functions, ensuring that they are running smoothly and efficiently.
• Regular supervision of client accounts, deposits and supervision of internal office accounts.
• Monitoring and responding to customers feedback, and ensuring that staff are trained and equipped to dealwith enquiries and complaints.
• Migration of customer to digital channel from branch banking.
• Coordinates with other departments to ensure smooth functioning of the branch.
• Ensuring compliance of KYC and Anti Money Laundering norms, Fraud controls

Maharashtra, India

• Working as Relationship Officer.
• Handling new as well as existing customers.
• Generating new leads through market research and analysis to increase business.
• Ensure customer satisfaction by assisting through different products and services.
• Customer acquisition.
• Coordinate with ground team for cross sell and business development.

Online summer training on Digital Marketing.The training program consisted of Blogging & Web Analytics, Search EngineOptimisation, Email Marketing, Inbound and Content Marketing, Online Advertising - Search, Display andVideo, Mobile Marketing and Social Media Marketing - Platforms, ORM & Automation modules

Pgdm, Marketing Management, General, Human Resource Management, Business Administration And Management

Bachelor Of Technology (B.Tech.), Computer Science & Engineering

Specialisation in Big Data Analytics