Mayank Anand Email & Phone Number

Bihar, India

Maharashtra, India

• Responsible for day-to-day operations of the bank’s customer service functions, ensuring that they are running smoothly and efficiently.• Regular supervision of client accounts, deposits and supervision of internal office accounts.• Monitoring and responding to customers feedback, and ensuring that staff are trained and equipped to dealwith enquiries and complaints.• Migration of customer to digital channel from branch banking.• Coordinates with other departments to ensure smooth functioning of the branch.• Ensuring compliance of KYC and Anti Money Laundering norms, Fraud controls

Maharashtra, India

Working as Relationship Officer.▪ Handling new as well as existing customers.▪ Generating new leads through market research and analysis to increase business.▪ Ensure customer satisfaction by assisting through different products and services.▪ Customer acquisition.▪ Coordinate with ground team for cross sell and business development.▪ Maintaining periodic status report, including daily activity reports.

Online summer training on Digital Marketing.The training program consisted of Blogging & Web Analytics, Search EngineOptimisation, Email Marketing, Inbound and Content Marketing, Online Advertising - Search, Display andVideo, Mobile Marketing and Social Media Marketing - Platforms, ORM & Automation modules

Pgdm, Marketing Management, General, Human Resource Management, Business Administration And Management

Bachelor Of Technology (B.Tech.), Computer Science & Engineering

Specialisation in Big Data Analytics