Amanda Mayer Email & Phone Number

Tacoma, Washington, United States

In this role, I am responsible for securing the financial resources essential to sustaining Tacoma Community House's vital programs; simultaneously, working to elevate our visibility within the community, & working to solidify our presence as a force for positive change.

Tacoma, Washington, United States

Provides support to the Director of Development and Communicationsspecific to the agency's fundraising programs including (but not limitedto) annual giving, & capital/endowment campaigns viastewarding/cultivating relationships with individual donors, funders, andbusinesses, event management (including sponsorship solicitation) anddirect mail appeals. Manages donor activity and database configuration(gift reports, reconciliation with Finance, acknowledgements, donor… Show more Provides support to the Director of Development and Communicationsspecific to the agency's fundraising programs including (but not limitedto) annual giving, & capital/endowment campaigns viastewarding/cultivating relationships with individual donors, funders, andbusinesses, event management (including sponsorship solicitation) anddirect mail appeals. Manages donor activity and database configuration(gift reports, reconciliation with Finance, acknowledgements, donor lists)for 3,000 records. Show less

Tacoma, Washington, United States

Manages all volunteer inquiries. Collaborates with department managersfor volunteer placement. Manages and fosters relationships with new andformer volunteers and interns in alignment of organizationalrequirements and objectives.

Tacoma, Washington, United States

Provided fundraising assistance and administrative support for theDirector of Development & Communications, Capital Campaign Staff,Consultants, and Volunteers, Executive Director, Board of Directors andvarious campaign and event committees as well as to agency staff.

Tacoma, Washington, United States

Provided fundraising assistance and administrative support for the Directorof Advancement, Assistant Director of Annual Giving, Director of Alumni andParent Relations, Head of School, Board of Directors and various eventcommittees. Managed donor activity and database configuration (giftreports, reconciliation with Finance, acknowledgements, & donor lists).More specifically: Generated gift reports, report reconciliation, managed user rights, configured and maintained… Show more Provided fundraising assistance and administrative support for the Directorof Advancement, Assistant Director of Annual Giving, Director of Alumni andParent Relations, Head of School, Board of Directors and various eventcommittees. Managed donor activity and database configuration (giftreports, reconciliation with Finance, acknowledgements, & donor lists).More specifically: Generated gift reports, report reconciliation, managed user rights, configured and maintained Raisers Edge database, money handling, data-entry, gift acknowledgements, and similar responsibilities as well as assisted with local and international alumni events and annual gala. Show less

Bellevue, Washington, United States

Managed payments received from 250+ employers to ensure timely andaccurate payment of accounts being monitored. Generated invoices, followedup/collected/allocated payments, account reconciliation, monitored accountsfor irregularities and non-payments, prepared, processed and transmittedbank deposits via remote deposit capture, and similar responsibilities.

Bellevue, Washington, United States

Managed a team of 20+ Customer Service Representatives who providedcustomer service to 10,000+ participants and 250+ employers. Ensured thatpolicies and procedures were followed, customer information was keptconfidential and maintained accurately, arranged training opportunities,coached and motivated staff, resolved staff issues as well as participantissues, reviewed performance of staff, hired/terminated staff. Performedoperations management functions and addressed… Show more Managed a team of 20+ Customer Service Representatives who providedcustomer service to 10,000+ participants and 250+ employers. Ensured thatpolicies and procedures were followed, customer information was keptconfidential and maintained accurately, arranged training opportunities,coached and motivated staff, resolved staff issues as well as participantissues, reviewed performance of staff, hired/terminated staff. Performedoperations management functions and addressed related issues whenOperations Manager was unavailable. Show less

Bellevue, Washington, United States

Processed Flexible Spending Arrangement (FSA) claims, answeredmulti-line/heavy traffic phone lines assisting participants with inquiriesrelated to employer sponsored benefits. Attended health benefit fairs aroundWestern Washington as an educational resource to potential participants andcurrent participants. Assisted with various tasks assigned by management.