Mark May

Mark May Email and Phone Number

Infrastructure Project Manager at NatWest Markets Plc @ NatWest Group
edinburgh, edinburgh, united kingdom
Mark May's Location
Greater London, England, United Kingdom, United Kingdom
Mark May's Contact Details

Mark May work email

Mark May personal email

n/a

Mark May phone numbers

About Mark May

An accomplished Director level IT Service, Business and Project manager with over 20 years' experience in global IT, Risk and COO roles within the financial sector. A proven track record of managing multiple, complex and global applications & infrastructure. Extensive Service Transition experience to 3rd Party vendors (including Offshoring) and Service Management experience in high profile operational roles. Pragmatic in approach and highly adept at gaining the respect and trust of senior stakeholders, multi-disciplinary teams and vendors.

Mark May's Current Company Details
NatWest Group

Natwest Group

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Infrastructure Project Manager at NatWest Markets Plc
edinburgh, edinburgh, united kingdom
Website:
natwestgroup.com
Employees:
20624
Mark May Work Experience Details
  • Natwest Group
    Infrastructure Project Manager
    Natwest Group May 2021 - Present
    London, England, United Kingdom
  • World Wide Technology
    Service Consultant
    World Wide Technology Nov 2020 - Feb 2021
    London, England, United Kingdom
    Mobility Transformation at Bank of America including the ‘End to End’ Review of the Bank’s current Mobility Service & Operating Model and the development of a Roadmap for the Mobility Organisational Change Program
  • Natwest Markets
    Service Transition And Service & Operations Manager
    Natwest Markets Oct 2018 - Jun 2020
    London, United Kingdom
    Service and Operations Manager within the NWM Infrastructure Modernisation Program - redeploying infrastructure and applications to Google Cloud and 3rd Party Data Centre. Responsibilities include;- The RFP and Vendor Selection process for 3rd Party DC Hosting- Contract Management including Framework Agreement, Commercials, Service Schedules, SLAs, Security Requirements- Service Transition to 3rd Party for managed hosting (Private Cloud, Physical Infrastructure and CoLo) - Target Operating Model- Material Outsourcing risks and controls associated with Cyber/Information Security, Vendor, Resiliency and Stability- Regulatory Approval, Data Privacy, Operational and Change Risk
  • Ubs
    Group Risk Control - Offshoring/Nearshoring Transition Manager
    Ubs Mar 2015 - Feb 2018
    London, United Kingdom
    Transition Lead for Nearshoring of 320 Primary Risk roles (part of UBS Group Risk Control function) to UBS Business Solution Centres in Krakow, Nashville, Shanghai and Mumbai.
  • Ubs
    Group Technology - Infrastructure Services – Emea Business Manager And Com
    Ubs Nov 2011 - Mar 2015
    London, United Kingdom
    Business Manager to UK, Switzerland & EMEA IS Service Delivery function. Responsible for workforce and financial planning for 800 permanent (plus vendor) staff. Financial management / PMO / RAID including monthly financial forecasts vs targets, tracking of program and efficiency initiatives. Responsible for multiple Operational (including support of the development and transition to Target Operating Model), Risk, Audit, HR, Outsourcing and Offshoring, 3rd Party management and communication activities.
  • Ubs
    Group Technology - Head Of Enterprise Systems Management Service Delivery
    Ubs Nov 2007 - Nov 2011
    London, United Kingdom
    Designed, built and managed a global 24x7 Support function for all Service management products within the bank including Incident, Problem, Change, Monitoring and Configuration Management tools.Implementation and support of ServiceNow. Managed Service Desk for all Incidents, Problems, Changes and Service Requests for applications under ownership.
  • Ubs Investment Bank
    Investment Bank It - Infrastructure, Development And Service Delivery Manager
    Ubs Investment Bank Mar 2000 - Nov 2007
    London, United Kingdom
    Responsible for the global roll-out and Delivery Manager of the Remedy Service Management tool. Project managed the successful delivery of a new Trade messaging system for the Investment Bank using the Tibco Rendezvous product and a team of messaging specialists. Oversaw production and change management for a Java based workflow engine for Operations IT and the Investment Bank.
  • Sbc Warburg
    Operations It - Development Manager And Technical Specialist
    Sbc Warburg Nov 1997 - Mar 2000
    London, United Kingdom
    Technical lead and Project manager for the global roll-out of IBM mainframe based Cash and Stock Reconciliation systems.
  • Hsbc
    It Development And Project Management
    Hsbc Jul 1986 - Nov 1997
    London, United Kingdom
    IBM Mainframe and Tandem Development.Development and Support of Bank's payments systems including interfaces to CHAPS, CREST, SWIFT.
  • British Airways
    Graduate Recruitment Program / It Developer
    British Airways Aug 1984 - Jul 1986
    London, United Kingdom

Mark May Skills

Business Analysis Financial Services Infrastructure It Service Management Itil Business Process Improvement Global Delivery It Management It Strategy Investment Banking Management Offshoring Project Management Recruiting Transition Management Vendor Management Service Delivery Outsourcing Relationship Management Trading Systems Stakeholder Management Pmo Leadership It Service Delivery Incident Management

Mark May Education Details

Frequently Asked Questions about Mark May

What company does Mark May work for?

Mark May works for Natwest Group

What is Mark May's role at the current company?

Mark May's current role is Infrastructure Project Manager at NatWest Markets Plc.

What is Mark May's email address?

Mark May's email address is ma****@****ubs.com

What is Mark May's direct phone number?

Mark May's direct phone number is +4420756*****

What schools did Mark May attend?

Mark May attended University Of London.

What skills is Mark May known for?

Mark May has skills like Business Analysis, Financial Services, Infrastructure, It Service Management, Itil, Business Process Improvement, Global Delivery, It Management, It Strategy, Investment Banking, Management, Offshoring.

Who are Mark May's colleagues?

Mark May's colleagues are Siddhartha Mishra, Kanshika Nagpal, Srilakshmi Kancharla, Marshal M, Prateek Verma, Sukhmeet Singh, Sk Imran Ali.

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