Mark May Email and Phone Number
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An accomplished Director level IT Service, Business and Project manager with over 20 years' experience in global IT, Risk and COO roles within the financial sector. A proven track record of managing multiple, complex and global applications & infrastructure. Extensive Service Transition experience to 3rd Party vendors (including Offshoring) and Service Management experience in high profile operational roles. Pragmatic in approach and highly adept at gaining the respect and trust of senior stakeholders, multi-disciplinary teams and vendors.
Natwest Group
View- Website:
- natwestgroup.com
- Employees:
- 20624
-
Infrastructure Project ManagerNatwest Group May 2021 - PresentLondon, England, United Kingdom -
Service ConsultantWorld Wide Technology Nov 2020 - Feb 2021London, England, United KingdomMobility Transformation at Bank of America including the ‘End to End’ Review of the Bank’s current Mobility Service & Operating Model and the development of a Roadmap for the Mobility Organisational Change Program -
Service Transition And Service & Operations ManagerNatwest Markets Oct 2018 - Jun 2020London, United KingdomService and Operations Manager within the NWM Infrastructure Modernisation Program - redeploying infrastructure and applications to Google Cloud and 3rd Party Data Centre. Responsibilities include;- The RFP and Vendor Selection process for 3rd Party DC Hosting- Contract Management including Framework Agreement, Commercials, Service Schedules, SLAs, Security Requirements- Service Transition to 3rd Party for managed hosting (Private Cloud, Physical Infrastructure and CoLo) - Target Operating Model- Material Outsourcing risks and controls associated with Cyber/Information Security, Vendor, Resiliency and Stability- Regulatory Approval, Data Privacy, Operational and Change Risk -
Group Risk Control - Offshoring/Nearshoring Transition ManagerUbs Mar 2015 - Feb 2018London, United KingdomTransition Lead for Nearshoring of 320 Primary Risk roles (part of UBS Group Risk Control function) to UBS Business Solution Centres in Krakow, Nashville, Shanghai and Mumbai. -
Group Technology - Infrastructure Services – Emea Business Manager And ComUbs Nov 2011 - Mar 2015London, United KingdomBusiness Manager to UK, Switzerland & EMEA IS Service Delivery function. Responsible for workforce and financial planning for 800 permanent (plus vendor) staff. Financial management / PMO / RAID including monthly financial forecasts vs targets, tracking of program and efficiency initiatives. Responsible for multiple Operational (including support of the development and transition to Target Operating Model), Risk, Audit, HR, Outsourcing and Offshoring, 3rd Party management and communication activities. -
Group Technology - Head Of Enterprise Systems Management Service DeliveryUbs Nov 2007 - Nov 2011London, United KingdomDesigned, built and managed a global 24x7 Support function for all Service management products within the bank including Incident, Problem, Change, Monitoring and Configuration Management tools.Implementation and support of ServiceNow. Managed Service Desk for all Incidents, Problems, Changes and Service Requests for applications under ownership. -
Investment Bank It - Infrastructure, Development And Service Delivery ManagerUbs Investment Bank Mar 2000 - Nov 2007London, United KingdomResponsible for the global roll-out and Delivery Manager of the Remedy Service Management tool. Project managed the successful delivery of a new Trade messaging system for the Investment Bank using the Tibco Rendezvous product and a team of messaging specialists. Oversaw production and change management for a Java based workflow engine for Operations IT and the Investment Bank. -
Operations It - Development Manager And Technical SpecialistSbc Warburg Nov 1997 - Mar 2000London, United KingdomTechnical lead and Project manager for the global roll-out of IBM mainframe based Cash and Stock Reconciliation systems. -
It Development And Project ManagementHsbc Jul 1986 - Nov 1997London, United KingdomIBM Mainframe and Tandem Development.Development and Support of Bank's payments systems including interfaces to CHAPS, CREST, SWIFT. -
Graduate Recruitment Program / It DeveloperBritish Airways Aug 1984 - Jul 1986London, United Kingdom
Mark May Skills
Mark May Education Details
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Bsc. (Honours) Physics
Frequently Asked Questions about Mark May
What company does Mark May work for?
Mark May works for Natwest Group
What is Mark May's role at the current company?
Mark May's current role is Infrastructure Project Manager at NatWest Markets Plc.
What is Mark May's email address?
Mark May's email address is ma****@****ubs.com
What is Mark May's direct phone number?
Mark May's direct phone number is +4420756*****
What schools did Mark May attend?
Mark May attended University Of London.
What skills is Mark May known for?
Mark May has skills like Business Analysis, Financial Services, Infrastructure, It Service Management, Itil, Business Process Improvement, Global Delivery, It Management, It Strategy, Investment Banking, Management, Offshoring.
Who are Mark May's colleagues?
Mark May's colleagues are Siddhartha Mishra, Kanshika Nagpal, Srilakshmi Kancharla, Marshal M, Prateek Verma, Sukhmeet Singh, Sk Imran Ali.
Not the Mark May you were looking for?
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Mark May
Interim Commercial Director | Project Director | Organisational Change | P&L Improvement | Cultural Alignment | Operational Efficiency | Sales And Marketing Design | Customer Service FocusTring2btinternet.com, rentokil-initial.com -
2tollers.co.uk, magma-group.com
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