Mehdi Behamin Email & Phone Number

Kirkland, Wa, Us

Foster City, California, Us

- work closely with development and operations teams to integrate Site Reliability Engineering (SRE) practices into the software development lifecycle.- conduct thorough post-incident reviews to identify root causes and implement preventive measures to avoid future occurrences.- develop and maintain automation scripts and tools for provisioning, configuration, and deployment of cloud infrastructure and SIEM components.- monitor, logging, and alerting systems to ensure early detection of issues and proactive response to maintain the health and security of the SIEM platform.- monitor and manage AWS resources, including compute instances, storage, and networking components, to optimize performance, cost, and security.- develop tools using Python and Bash scripting to automate administration tasks, enhancing efficiency and reliability in system management.

Foster City, California, Us

- serve as an escalation point for high-priority cases raised by customers and partners, ensuring timely resolution and customer satisfaction.- develop training documentation, solution articles, and product documentation to enhance internal knowledge and assist customers.- work on reported defects, reproduce them, and escalate them to the corresponding development team for resolution.- guide customers through resolution processes via remote sessions, phone calls, or email communication.- assist customers by writing custom Bash or PowerShell scripts to automate LogRhythm SIEM management tasks using REST API.

Foster City, California, Us

- Prioritize cases based on severity while adhering to Service Level Agreements (SLAs) to meet customer expectations.- Own, track, troubleshoot, and resolve cases related to software and hardware challenges across all LogRhythm products.- Work closely with the Principal Support team, product engineering team, and product management team to collaboratively resolve critical issues.- Document incident progress and analysis using Salesforce or similar tools to ensure accurate tracking and reporting.- Collaborate closely with the AppOps team, product engineering team, and product management team to resolve critical issues and improve product performance.

London, Gb

OS administration (CentOS and Windows) RSA Security Analytics RSA Netiwntess RSA ArcherScripting (Bash , Perl and Python) BigData (Hive , Accumolo , SQRRL , HortonWorks, MapR , Hunk )Complex event processing (Esper)

Burlington, Massachusetts, Us

RSA Security AnalyticsRSA Netwitness RSA ECATMapR and Apache HadoopLinux AdministrationShell Scripting Packet Analyzing

Burlington, Massachusetts, Us

RSA Security AnalyticsRSA Netwitness RSA ECATMapR and Apache HadoopLinux AdministrationShell Scripting Packet Analyzing

Master Of Science (M.Sc.), Information Security

Bachelor Of Science (B.Sc.), Information Technology