Michelle Jimenez Email & Phone Number

Erie, CO, US

Boulder, Colorado, United States

As a Product Owner, I represented the customer on my team. It was imperative that I stayed in touch with the needs, wants, and desires of the customer and the business and clearly communicated that to my team so they knew what to build that would delight the customer the most.Key Accomplishments:

Boulder, CO

• Manage the creation, production, release, and cataloguing of content assets to provide continual value to our members and increase recurring revenue.Key Accomplishments:
• Served as coordinator for the production process of all member content, including videos, newsletters, toolkits, and webinars, to ensure a steady cadence of content is being delivered to members.
• Increased frequency of video distribution from once a quarter to once a week resulting in a 123% increase in customer engagement.
• Implemented short- and long-range planning by helping develop content strategy and roadmap as well as refine backlog of features and stories to provide clear vision and direction, and to create transparency and.
• Measured effectiveness of content by analyzing metrics to determine customer engagement and set strategy using data driven decisions.
• Was Responsible for managing and upgrading the organization’s video delivery technology.

Boulder, Colorado

Scaled Agile is working towards making the jobs of those building the biggest and most important systems in our world easier. As a Community Success Representative, I am the front-line when working with our customers to answer questions, relay new information, and resolve any issues that arise while using our website. I am responsible for being.

Englewood, CO

As the eyes and ears of our nation's roadways, truckers are in an unique and powerful position to be an effective member in the fight against human trafficking. As the Programs Coordinator for Truckers Against Trafficking (TAT), I worked to educate drivers on the realities of domestic sex trafficking, what they could be on the lookout for while on the.

Mumbai, India

Sex trafficking is a heinous crime that forces poor and vulnerable people into prostitution for someone else's benefit. International Justice Mission is actively fighting against Commercial Sexual Exploitation around the world and is making gains in seeing sex trafficking and sexual slavery eradicated. As a Business Development Fellow with International.

Denver, CO

As a RE/MAX Technology Trainer, it was essential for me to be the SME of all things technology for our Broker/Owners and Agents. I played an integral role in the technological life of our agents and their business by training them to effectively use available technologies. I helped develop content and assemble 5 distinct courses as well as technology.

Denver, CO

As a Region Administrator, I was tasked with providing administrative support for 3 Regional Vice Presidents as well as the regional teams and over 10,000 Sales associates within the RE/MAX network. I introduced new programs and systems which resulted in a more effective levels of customer service and higher levels of efficiency within the regional teams..

• Comprehensive event design, planning and management for personal events including birthday parties, baby showers, bachelorette parties, bridal showers, engagement parties, and anniversary parties
• Wedding logistics and event management including creative consultation and coordination of all guest events, rehearsals, vendors and venue set up and tear down
• Floral design for multiple events including center pieces and bridal bouquets

Parker, CO

· Successfully executed event which attracted and introduced 3,000 people to the museum· Trained and managed groups of 20 volunteers during 1 day special events· Providing support for Advertising and Promotions manager by contacting partners and securing media information· Developing strong project management skills by working independently on multiple.

Sedalia, CO

· Building strong reputation for consistent on time performance and superior customer service · Promoted from banquet server to grill server which includes higher levels of cash management and independent decision making, delegation, and problem solving · Mastering customer relationship management by providing service to 150+ clients per event · Encourage.

Denver, CO

· Promoted reputation of firm by developing strong relationships with vendors · Managed project developing and implementing new marketing strategies · Received acknowledgement for being motivated and collaborative team member · Worked with minimal oversight - was given goals and implemented those independently

International Master, Business Administration

B.S.B.A, International Business

Activities and Societies: Cherington Global Scholars - Study Abroad in Aix-en-Provence, FranceRelevant Courses: Leadership and.