Patrick Mcbride

Patrick Mcbride Email and Phone Number

Senior Director Product Management and Strategy @ Oracle
Columbia, CA, US
Patrick Mcbride's Location
Columbia, California, United States, United States
Patrick Mcbride's Contact Details

Patrick Mcbride work email

Patrick Mcbride personal email

About Patrick Mcbride

Driven by a passion for innovation and an intense curiosity for optimizing operations, I am dedicated to improving experiences and processes. As a servant leader, I focus on enabling my team's success, ensuring a collaborative and supportive environment. With expertise in analytics, I leverage data to drive actionable change and improvements.My extensive background in product and project management spans all facets of software, including roles as a user, implementer, developer, consultant, project manager, IT team leader, support manager, cloud process engineering manager, and architect for support tools and demo strategy. This diverse experience equips me with a comprehensive understanding of software development and implementation, making me a versatile and valuable asset to any team.

Patrick Mcbride's Current Company Details
Oracle

Oracle

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Senior Director Product Management and Strategy
Columbia, CA, US
Website:
oracle.com
Employees:
202102
Patrick Mcbride Work Experience Details
  • Oracle
    Senior Director Product Management And Strategy
    Oracle
    Columbia, Ca, Us
    View
  • Oracle
    Senior Director Product Management/Strategy
    Oracle Mar 2024 - Present
    California, United States
    Senior Director Product Management/Strategy Fusion DevelopmentResponsible for ensuring Fusion applications are designed, built, delivered, sold and supported in a way that helps our customers maximize the value they receive from Oracle solutions. These processes are presented as Oracle Modern Best Practices which showcase Oracle Innovation and demonstrate the collective insights from 1,000's of customers along with Oracle itself to deliver best-in-class business processes.
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  • Oracle
    Director: Demo Product Strategy And Saas Process Management (Development)
    Oracle Oct 2023 - Mar 2024
    Responsible for the Fusion Product Strategy for the way we design, build, release and demonstrate SaaS solutions using Oracle Modern Best Practices.
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  • Oracle
    Product Manager / Product Strategy Director, Demo Services At Oracle
    Oracle Apr 2019 - Oct 2023
    View
  • Oracle
    Senior Principal Product Manager: My Oracle Support Portals
    Oracle Nov 2017 - Apr 2019
    United States
    Owner of the My Oracle Support customer support portals and responsible for leading the migration to Oracle Engagement Cloud, VBCS platform and Oracle Digital Assistant (Chatbot) for the customer facing support experience.
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  • Oracle
    Senior Principal Product Manager & Strategy: Knowledge Management
    Oracle Oct 2010 - Nov 2017
    Work From Home
    Success Enabler for large multi-national support organization.- Design & Build analytics that allow users to see and intuitively take the right actions to address opportunities. - Deliver training, blogs and best practice documentation to support self-service support optimization.Product Management / Solution Design - Design technologies, analytics and training to enhance knowledge management and broader support contributions by 14k+ staff as well as usability for both employees (creating knowledge) and customers (consuming knowledge) - Support Website Search/Browse Experience Optimization - Knowledge maintenance automation and simplification of manual maintenance actions - Knowledge integration with support delivery following win-win design concepts
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  • Oracle
    Senior Principal Engineer, E-Business Tax Support & Knowledge Management
    Oracle Mar 2008 - Oct 2010
    Supported new E-Tax solution delivered as part of Release 12 of the Oracle E-Business Suite. Identified opportunities to enhance and improve the customer experience through the creation of a series of case studies and how-to articles targeting most complex aspects of the product. Delivered significant reductions in both volume of and time to resolve SRs through the creation of targeted troubleshooting guides.
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  • Oracle
    Senior Manager, Cloud Process Engineering
    Oracle May 2005 - Mar 2008
    o Created strategy roadmap for implementation of ITIL based call center solution. Authored BRD covering every aspect of hosted delivery including integration or replacement of nearly 200 separate tools and systems. o Oversaw successful implementation and rollout of solution across teams spanning 5 product lines and more than 5,000 support engineers.
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  • Oracle
    Senior Principal Support Engineer/Manager, E-Business Support
    Oracle Apr 2002 - May 2005
    o Founded advanced resolution team to assist support engineers in resolving complex issues by identifying and removing obstacles and assisting on complex issues. o Designed and implemented Wiki based collaboration tool adopted throughout supporto Developed and deployed subject matter expert program resulting in 10% decline in time to resolve metric for service requests.
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Patrick Mcbride Skills

Leadership It Strategy Consulting Requirements Analysis Oracle E Business Suite Itil User Experience Enterprise Resource Planning Gamification Business Analysis Agile Methodologies Software Documentation Team Leadership Process Improvement Erp Strategy Oracle Innovation Enterprise Architecture Program Management Product Strategy Business Process Cross Functional Team Leadership Pl/sql Training Product Management Enterprise Software Business Intelligence Customer Support Business Process Improvement Sql Saas Management Oracle Applications Project Management Knowledge Management Information Architecture Process Engineering Software Development Analytics Software Project Management Cloud Computing Solution Architecture Integration User Experience Design Process Optimization Databases

Patrick Mcbride Education Details

Frequently Asked Questions about Patrick Mcbride

What company does Patrick Mcbride work for?

Patrick Mcbride works for Oracle

What is Patrick Mcbride's role at the current company?

Patrick Mcbride's current role is Senior Director Product Management and Strategy.

What is Patrick Mcbride's email address?

Patrick Mcbride's email address is mc****@****hoo.com

What is Patrick Mcbride's direct phone number?

Patrick Mcbride's direct phone number is +120935*****

What schools did Patrick Mcbride attend?

Patrick Mcbride attended The Ohio State University.

What are some of Patrick Mcbride's interests?

Patrick Mcbride has interest in Home Improvement, Social Change And Innovation, Reading, Gourmet Cooking, Technology Innovation, Digital Photography, Home Decoration, Health, Children, Backpacking.

What skills is Patrick Mcbride known for?

Patrick Mcbride has skills like Leadership, It Strategy, Consulting, Requirements Analysis, Oracle E Business Suite, Itil, User Experience, Enterprise Resource Planning, Gamification, Business Analysis, Agile Methodologies, Software Documentation.

Who are Patrick Mcbride's colleagues?

Patrick Mcbride's colleagues are Jennifer Unruh, Somnath Banerjee, James Boyd, Nasim Sharbatdar, Roya Nadafi, Vijayanand Derebail, Uzair Maluk.

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