Steve Mccollum Email and Phone Number

Analyzed data to identify potential customers' needs, interests or concerns and develop effective marketing strategies.Negotiated contract terms with customers and stakeholders and closed agreements to increase revenue.Identified up-sell, cross-sell, and renewal opportunities to improve customer satisfaction and increase profits.Collaborated with sales and customer service teams to develop engaging products and meet financial quotas.Built and maintained pipeline that supported monthly, quarterly and annual goals.Developed business plans for assigned territories consistent with sales plans, strategies and objectives.Used knowledge of company products and services to recommend solutions to customers.

Cold-called potential customers to build relationships and increase sales.Achieved sales goals with aligned targets through execution of sales initiatives.Developed positive and collaborative relationships with peers, customers and company managers.Developed business plans for assigned territories consistent with sales plans, strategies and objectives.Met and exceeded key performance indicator expectations while demonstrating excellent listening skills and verbal articulation.Worked with clients to understand their project requirements and develop accurate cost estimations accordingly.

Quotes roll bags, flat bag, shrink wrap and coex mailers.Computed total costs and profit requirements for customer sales to provide accurate pricing.Used zoho CRM to maintain detailed contact logs and account records.Developed and deepened customer relationships to drive revenue growth.Wrote sales contracts for orders obtained and submitted orders for processing.Maintained friendly and professional customer interactions at all times.Created and updated customer accounts with relevant information.Managed over 60 accounts within the west coast & midwestern territories.Supported three Regional Sales Managers, closing sales.

Strong Customer Service and Inside Sales

Partnered with external teams to meet or exceed retention program metrics.Worked with management teams to develop annual sales plans, goals, and targets.Communicated product features, advantages, and benefits to customers.Called and met with regular and prospective customers to build long-term customer relationships and networks.Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems.