SPS Commerce is the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. We support data-driven partnerships with innovative cloud technology, customer-obsessed service, and accessible experts so our customers can focus on what they do best. To date, more than 90,000 companies in retail, distribution, grocery and e-commerce have chosen SPS as their retail network. SPS has achieved 76 consecutive quarters of revenue growth and is headquartered in Minneapolis. For additional information, contact SPS at 866-245-8100 or visit www.spscommerce.com.

• Led management of 100 national contracts and 80 remote contracts in Ireland, UK, and USA, in successful integration of new data extraction and reporting mechanism for energy management.• Increased productivity by 15% utilizing "Lean" strategies; eliminated non-value added steps across 10 high-profile clients to ensure standardised process workflows and strict energy usage guidelines.• Managed budgets of up to €2M and cross-functional teams of up to 10 developers, programmers and network specialists, utilising “scrum” methodologies. • Directed strategic initiatives to achieve €1.2M of kWhr savings by communicating the project requirements, managing cost, time, resources, scope and aligned requirements with ISO50001 to ensure energy management conformities.• Audited customer satisfaction reports and set customer service expectations resulting in a 450% growth in active users.• Supervised and increased customer base through the management of energy portfolio’s, in excess of €500M energy spend.• Overhauled partner onboarding process, reducing training time from 10 to 2 days, empowering partners to drive external sales.• Eliminated poor interdepartmental communication, resulting in centralized requests platform for ops, sales, and accounts.• Depending on project and client goals, created detailed project road maps, plans, schedules and work breakdown structures.• Tasked to drive government account sponsorships nationwide resulting in increased sales of 40 % and a 5-year contract.• Guest lecturer to University students and staff, providing latest market insights and future predictions on market growth.Equipment:•Experience with SSL, TCP/IP and related communications. •Energy metering systems including; Siemens, Northern Design, Carlo Gavazzi, Electrex, Socomec, Elster, Unico and MacNaught•Data acquisition devices including; Brainchild, Obvius, Radio Tech and Embedded Devices.•Software including; IO Studio, RStudio, AutoCAD, InDesign, CCGF & TC65i.

• Designed and fabricated new test products using AutoCAD, laser cutter and 3D printing in FabLab, ensuring cost effectiveness.• Conceptualized and launched new professional service, providing consultation to customers regarding energy performance.• Influenced marketing and accounts strategies to enable faster subscription based payments and systematized the revenue intake.• Rejuvenated customer support platform, cutting the response time from 72 to 24 hours, while decreasing excess support needs.• Established regulated procedures and streamlined hardware testing, resulting in significantly improved deployment speeds.• Designed energy manager training curriculum including budgeting, investing and employee awareness campaigns.

Consultant to GetWest (corporate adventures), provided strategy and market growth direction.