Jack Mcgovern Email & Phone Number

Mansfield, Massachusetts

955 Perimeter Road, Manchester, Nh 03103

I consolidated several teams into a comprehensive, focused department that provides IT support for all manufacturing operations worldwide. I managed team of 8 that supported fabless operations, and probe, assembly and test operations in the US, Philippines through standard vendor supplied applications such as Camstar, Reliance and BOOKED, many applications developed by Allegro, and with data analysis using Camstar and Oracle Operational Data Stores.• Project Manager for the rollout of Reliance worldwide (Enterprise Quality Management System) all pre go live tasks completed.• MES systems build out completed on time within budget for new world class manufacturing site in Bangkok, Thailand including:• Camstar – Manufacturing Tracking System• Test Network – Control network for Final Test• All MES Allegro applications• Project with vendor to integration assembly equipment (Die Attach and Wire Bond) in Philippines manufacturing facility to allow recipe movement, equipment reporting and utilization analysis and integration with probe area inkless wafer maps. • Implementation of the Camstar MES System in AMPI allowed the removal of all log books and the implementation of the Corporate Setup Sheet allow the removal of the remaining paper.

955 Perimeter Road, Manchester, Nh

Created a team to support manufacturing operations in US facilities.• Created, published and managed RFP process to replace WorkStream with a new MES System. Categorized and reviewed RFP responses, selected three best of breed systems, interviewed selected company, analyzed demonstrations and team chose Camstar.• Created, published RFP and part of team for the selection of the Enterprise Quality Management System. The application Reliance from EtQ was chosen.• Implemented the WorkStream Resource Tracking Module at our Manchester, New Hampshire facility. Reduce equipment downtime and provide management with Quality Business Status reports.• Implement WorkStream applications in fab to improve processing; Lot Dwell Timer and approval process for the PM Extension system previous implemented.• Developed a number web based applications to replace legacy or paper based systems. • Member of the team to successfully implement an Oracle Operational Data Store, reports and data analysis tools for Manufacturing, Quality, Planning and Finance departments.

115 Northeast Cutoff, Worcester, Massachusetts

Provide technical support and training for the Manufacturing Tracking System – WorkStream.• Improved WorkStream uptime to 99.999% with streamlined procedures. Met with Operations Management to modify maintenance window to reduce or eliminate system downtime.• Created a system that eliminates processing errors from Operators, who have not read and signed off specifications. The system checks that Operator has read latest specification and only allows Operators that have signed off specifications to process wafers on equipment.• Implemented Operator Certification application in WorkStream reducing operator errors by 20% due to operators accessing tools with certification.• Implemented reporting database to allow a reduction in the time to report and analysis Fab key metrics by 30%.

Worburn, Massachusetts

Provided training development and delivery on product and related applications and sales training material• Created Sales Training course material from Sales Training roadmap coordinating with content owners; courses completed 15% ahead of schedule• Developed Product Training course material from the newest version of the Extended Systems product; 12% ahead of schedule• Delivered Product Training material at corporate training center and at customer sites• Administered Web based (Blackboard) Training environment for end users and instructors

640 Clyde Avenue, Mountain View Ca

Managed all North America internal and external consulting including, planning, staffing and recruiting and manage all product training functions.• Managed, created, and edited new product (FAB300 – Manufacturing Execution System) training materials to customer satisfaction which led to successful 1st sale of the product• Managed, tracked and completed projects to 100% customer satisfaction and reduced invoicing time by 15 days• Created FAB300 Implementation Guide for deployment of FAB300 product; two weeks ahead of schedule• Designed, specified, and built windows active directory domain with a database (Oracle) server and application server with MSMQ and D-COM using COM+ objects training system for the successful meeting 100% of rollout goals for the new product. • Installed all the layered products and implemented the system for 20 clients. • Created backup and restoration scripts and administered and tuned training databases• Managed WorkStream – Manufacturing Execution System product training function and installed, implemented and integrated application projects, meeting customer requirements and company financial goals to 100% of plan

640 Clyde Avenue, Mountain View Ca

Provided consulting services and managed eight Project Managers • Completed implementation and integration application projects with 100% customer satisfaction• Scheduled and managed services and application projects generating revenue at greater than 100% of plan • Created and conducted product modeling workshops for customers, helping reduce implementation time by at least 20%• Mentored and trained consultants, enabling them to produce revenue 10% ahead of schedule• Provided industry and technical expertise in pre-sales activities to support the sale of Consilium products and services and technical support to customers.• Maintain and upgrade product training environment realizing an uptime of 96%

640 Clyde Avenue, Mountain View Ca

Managed the development and delivery of Consilium product training programs to meet customer requirements and company financial goals. Planned required resources, schedules, and budgets to support existing and new training programs.• Provided training and certification to new trainers and managed system requirements and resources to effectively stage training at 100% of company business and financial objectives• Taught product training to customers, meeting their expectations and receiving excellent evaluations, generating revenue at 100% of company plan• Created and updated course materials; gather and prioritized requirements based on customer feedback consistently ahead of schedule• Maintain and upgrade product training environment and administered and tuned training databases realizing an uptime of 96%

Bs, Computer Science

Bs, Statistics