Mike Chesnut Email & Phone Number

San Francisco, California, US

San Francisco, California, US

San Francisco, California, US

Seattle, WA, US

Primary technical point of contact for Enterprise Support customers of AWS. Team lead for a group of Technical Account Managers, applying agile methodologies to customer support initiatives.* As one of the first members of the AWS Chicago office, helped establish the team by setting standards and practices, as well as providing personnel leadership.*.

San Francisco, CA, US

Technical and personnel leadership for the world’s first mobile application performance management (mAPM) solution. Ultimately responsible for the reliability, security, availability, and efficiency of a large-scale cloud-based data ingestion and processing platform.* Built and managed a team of senior-level DevOps, Site Reliability, and Database.

San Francisco, CA, US

First SA at a small Big Data start-up, applying previous experiences in massive event routing with new research findings to a novel stream-based data routing product.* Design and construction of a custom Linux-based appliance OS, including policies/guidelines for packaging and integration that were followed by the entire Engineering department.* Designed.

* Technical and personnel leadership for the Operations group, leading a team I built that consisted of 4 direct reports (Systems Administrators and Database Administrators).* Project management and coordination, both within the group and with other parts of the company (Engineering, QA, Product, Customer Service).* Gathered requirements, worked with.

* Designed, developed, and documented tools and policies for system provisioning, configuration management, monitoring and trending.* Designed and coordinated data center build-outs from rack and cabling diagrams, to infrastructure bootstrapping, to go-live qualification and implementation.* Filled in variously as part-time network administrator, SAN.

Los Gatos, CA, US

* Worked in the Systems and Storage Engineering team, in support of a large-scale, highly visible operation with millions of nationwide customers.* Formed (with 2 other team members) the Cloud Operations Group, with the intention of bringing real-world administration and operations experience to Netflix's production cloud initiatives.* Helped manage a.

* Supported a highly available Internet service with millions of daily impressions on some of the largest publishers' sites on the web.* Oversaw operational renaissance of a startup entering "Plan B," establishing new design principles, procedures, infrastructure, and services.* Conducted physical moves of equipment and services to new colocation.

Champaign, IL, US

* Worked in a small team responsible for the adminitration of hundreds of Unix-based servers providing core services to campus students, faculty, and staff.* Developed and supported an integrated web-based Solaris and Linux provisioning tool.* Developed an enterprise-wide monitoring and notification solution.* Developed and managed automated patching tools.

Champaign, IL, US

* Worked in a team-based NOC environment to support a large campus network and the services provided upon it.* Developed network-based monitoring tools and utilities.* Service manager for monitoring and switch management tools.* Helped create, coordinate, organize, and present internal documentation.* Provided on-call support for campus networks and their.

Bachelor Of Science (B.S.), Computer Science

Education record