Malgorzata Chojnowska Email & Phone Number

Warsaw, Pl

Warszawa, Woj. Mazowieckie, Polska

Vancouver, Kolumbia Brytyjska, Kanada

Provide HR administrative support to the company in the rapid period of growth, including the preparation of HR documents, forms, employment contracts, internal announcements, and email communication. Assist in the recruitment process, place job postings, and manage recruitment platforms (Indeed, ZipRecruiter), manage internal HR system (Humi). Screen resumes & schedule interviews Assist with the requirement of around 25 employees, over a course of a year, reaching 45 staff employees.Coordinate employee on-boarding and off-boarding and equipment support.Coordinate office tasks, set up meetings, process payments, and order supplies Handling incoming callsAssist in planning company social events, culture initiatives and team meetings, Coordinate all team member's special moments: birthdays/anniversaries

Warszawa, Woj. Mazowieckie, Polska

Working with the people at different levels of the organization in international environment.Managing multiple projects in parallel from definition of requirements to Go Live.Conducting negotiations between Operations and other stakeholders.Developing project plan and providing recommendations for business improvements, risk management and problem solving.Identifying impact on Operations BAU and preparing plan of addressing all identified impacts.Preparing project status reports, reporting risk and issues, communicating the progress of the projects to OPS teams.Organizing and taking part in project status meetings with Senior Leadership.

Warszawa, Woj. Mazowieckie, Polska

• Close cooperation with project managers, developers, learning and development team and other departments in order to implement projects, resulting with improvement of current processes and available IT systems. • Representing Operations Department in process of implementation new projects related to new products and new system solutions. • Giving support to the Project Manager in process of verification project requirements; • Gathering information needed for project analysis; • Preparation of analysis, reports and updates of project statuses; • Participation in project meetings on different levels of life cycle of the project; • Pro-active identifying problem and raising projects on behalf of Operations Department;• Reporting training needs which are consequence of implementation of the project.

Warszawa, Woj. Mazowieckie, Polska

• supporting specification requirements preparation for software development to improve the projects (cooperating with developers, analyzing the business needs, preparing presentations, organizing and participating in the meetings, looking for ways to improve current processes, analyzing facts and figures, tracking progress),• supervising processes, including coordinating the processes of Mobile Merchant offer,• participation in projects carried out by the company (Mobile Merchant, number of systems improvement projects), • quality control of work performed by a team responsible for data validation (system settings compliant with the contracts), • processing of the orders related mainly to payment solutions in IT systems in company, using different internal systems for managing daily duties and responsibilities, • cooperation with the company international partners, (e-commerce partners and 3rd party partners) including participation in conference calls, replying to enquiries, preparing reports,• close cooperation with other departments within a company, (mainly business development, IT and customer service departments including preparing communication, solving customers’ complaints), • preparation of reports, statistics, presentations for internal and external use.

Warszawa, Woj. Mazowieckie, Polska

Processing operational tasks according to the established processes and procedures within agreed SLAProcessing of the orders related mainly to terminal set ups in the system.Using many different company systems in order to manage daily duties and responsibilities.Close cooperation with other departments within a company and interacting with partners by responding their queries and requests.