Installed and configured application software on new servers.Installed client software on user PCs.Assisted Corp IT personnel in the development and testing of new PC configurations.Maintained System Design Lifecycle (SDLC) methodologies.Monitored and maintained application servers.

Handled on-call responsibilities for production systems, requiring working knowledge of hardware, operating systems, and shrink-wrap applications.Installed and maintained PC hardware and software to ensure use of standard configurations among location.Provided system administration for the PRA Help Desk system. Develops and maintains knowledge base information. Provided solutions for reported problems.Researched, analyzed, and implemented patches and upgrades to fix operating system problems and vulnerabilities.Maintained equipment inventories. Controlled inventory movement at the end of equipment lease or warranty.