Michael Connolly Email & Phone Number

Troy, Michigan

Certified Project Management Professional (PMP) with experience in leading a large variety of projects in various environments providing consistent project delivery while maintaining high levels of customer engagement and satisfaction. Methodology and Quality expert providing leadership and support of PMO process improvements through assessment of organizational competencies and maturity, strategic remediation plans, training, coaching, and professional development. Knowledgeable in Business analysis including requirements gathering, design, process and quality engineering, and supply chain development.

Responsible for the design and implementation of new customer programs with domestic and international scope (USA, Canada, Mexico) including Business Process Outsource programs and Payroll Process Outsource programsProvide leadership and change management to drive the deployment of technology solutions for internal process improvement and customer facing solutions.Assist with development of internal PM methodologies, organizational competencies and best practices.

Business Process Outsourcing (BPO) projects.Responsible for managing the planning and execution of BPO implementations, and audits.

Volunteer Instructor delivering PM courses including:∙ The Basics of Project Management∙ Advanced Project Management ∙ PMP Exam Preparation

Assigned to Eli Lilly in Indianapolis.Projects include:Oracle Data Warehouse performance optimizationServer Virtualization

• Assist organizations in improving Project Management performance through a consultative account management role. Responsibilities include development of curriculum plans, implementation of competency and organizational maturity assessment tools. • Effectively manage stakeholder expectations and relationships throughout project lifecycle by working closely with customers, educational development team, and SME’s to assure success.

• Executive Leadership - Responsible for development and execution of strategic business plans including IT and Quality.• Strategic business and financial planning and budgeting • Program Management – Successful launch of new customer programs. Deliverables included requirements elicitation and documentation, RFP response, contract negotiation, design, process and quality engineering, vendor selection and development.• Quality Systems – Successfully developed and implemented a comprehensive QMS resulting in certification to ISO9001/2000.• Quality Management – Successfully deployed systems and methods to monitor performance of vendors, and compliance with applicable standards. Reviewed and maintained records including APQP, PPAP, FMEA, etc. to assure compliance to contractual obligations.• ERP Software System – Performed research and selection of software, managed vendor contracts and the installation, testing, and implementation of a comprehensive ERP system.• Value Stream Mapping project – Deliverables included a complete process mapping, and a significant cost savings though implementation of 5S, Kan-Ban, Poka-Yoke, and other Lean tools and methods.

• Executive Leadership - Responsible for development and execution of strategic business plans including Production, IT and Quality.• Project management of IT, ERP, Quality, and LEAN projects to achieve strategic goals • Strategic business and financial planning and budgeting • Account management, business development, RFP response, and contract negotiation • Network and ERP system upgrade project – This project was accelerated due to Y2K risk identification during initiation phase. Deliverables included 100baseT Switched Ethernet Infrastructure, secure WAP, and successful deployment of revised ERP software.• Development of HR programs and policies to align with strategic goals • Supply chain and materials management, and vendor contract negotiation • Management of product and process engineering, document and revision control • Production management, scheduling and capacity planning.