Mark Dixon Email & Phone Number

Daytona Beach, FL, US

Daytona Beach, Florida Area

Identify and facilitate process improvement projects to drive efficiencies throughout the business including all areas of the quote to cash functional process, create training documentation, conduct training to drive cultural change, and support mergers and acquisitions by managing the integration from start to finish

Daytona Beach

Optimization of division network by leveraging expertise, building a flexible business model, building competencies, establishing career path opportunities, and providing a more consistent delivery of strategies

Implementation and deployment of Oracle Application; training of field personnel on Oracle Quoting, Oracle Order Management, Oracle Workflow, Custom Schedule & Dispatch Application, Truck Mounted Devices, Barcode Scanners and Workbrain

Liason between business management and information technology; documenting business requirements (BR30) related to Oracle HTML Quote to Order Process

MCS Team Lead for implementing Oracle Configurator, which was part of a 3 year project of implementating Oracle. In this position I was responsible for training Subject Matter Experts on the Configurator concept and approach, collecting/documenting business requirements (BR30), defining the BOM structure, and building models in Oracle Configurator Developer

Created the Product Support Department at Masco. In this role, I had the opportunity to recruit/train a team who would be responsible for maintaining item and pricing data in the MCS legacy system. This department is still an active department at MCS that now maintains item and pricing data for 150+ locations and employs 20+ staff

Maintained item/pricing data for all major vendors. Major accomplishment throughout this position was the successful transition of a very manual system to an automated system. This position led to my promotion as Product Support Manager