Md. Abul Bashar Email & Phone Number

Moncton, New Brunswick, Canada

• Resolve customer issues regarding orders, payments, product inquiries, delivery status, and any other concerns to ensure a positive customer experience and ensure customer satisfaction in a timely manner.
• Developing and maintaining strong customer relationships by responding professionally and appropriately.
• Provide exceptional customer service and solutions to each customer unique needs, and solving their problems and inquiries at first contact.
• Document all customer calls… Show more
• Document all customer calls, inquiries, actions in customers account after a solution has been presented.
• Escalate customers inquiries to the appropriate department when needed.

Moncton, New Brunswick, Canada

• Greets all customers in a polite and friendly manner.
• Build strong customer relationships and deliver excellent customer service.
• Processes all purchase transactions in a timely and efficient manner.
• Effectively communicate with clients and team members to ensure quality customer service.
• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
• Ensures safe work practices are followed including proper lifting and keep… Show more

Cumilla, Bangladesh

• Responsible for overseeing and managing sales operations within a specific geographical area.
• Managing, training, and providing overall guidance to the sales team in assigned region.
• Setting reasonable sales targets to be achieved by the regional sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Prepare effective sales plan & marketing strategy in order to achieve the target & explore new… Show more
• Prepare effective sales plan & marketing strategy in order to achieve the target & explore new markets.

Comilla

• Achieving the sales target, distribution coverage extension and transaction target of respective areas.
• Identify, recruit and on-board new distributor/agents channel within assigned areas.
• Meet organizational goal by achieving sales target through sincere effort & leadership skills.
• Identify new market opportunities and ensure effective development of sales and marketing.
• Plan, suggest and execute trade and consumer engagement activities.
• Conduct business plan review… Show more

Dhaka, Bangladesh

• Responsible for driving the area sales plan and strategy to increase market share and achieve monthly, quarterly & yearly sales target through sincere efforts & leadership skills.
• Visit different Areas and Territories for addressing operational problem and solving them efficiently.
• Collecting customer feedback and providing updates to senior management.
• Monitoring stock flow, market movement and sales promotions to ensure successful execution.
• To appoint right distributor… Show more
• To appoint right distributor & ensure distribution footprint as door steps as well as their ROI.

Comilla & Chittagong, Bangladesh

• Deliver the highest level of customer service and present appropriate solutions in a compelling, positive and professional way.
• Handling customers with the highest priority and providing satisfactory service.
• Providing exceptional customer service to all customers on a daily basis
• Develop and execute branch sales strategies to maximize the revenues.
• Clearly communicate and explain pricing, promotions and products to customers.
• Ensure maximum support to the customer… Show more

Comilla, Bangladesh

• Increasing sales and building relationships with customers
• Responsible for customer service and directing customer complaints to the appropriate officers
• Developed and sustained a unique relationship with customers
• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer.
• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer.
• Developing relationships with customers to grow and create additional sales; assisting clients with making purchasing decisions.

Master Of Business Administration (Mba), Marketing

M.Com, Accounting, 2Nd Class

Ssc, Science