• Networking: Managing network infrastructure and performance for reliable operations. • SAP Master Data Management: Overseeing SAP data entry and resolving technical issues for smooth business processes. • IT Devices: Providing technical assistance for desktops, laptops, and printers to reduce downtime. • Vendor Management: Negotiating with vendors for quality products and cost-effective services. • IT Budgeting: Planning the annual IT budget to ensure cost efficiency and resource allocation. • Cybersecurity Training: Implementing security protocols and training to protect company assets. • Office 365 Administration: Managing Office 365 applications and providing user support. • User Training: Conducting training sessions to enhance employee IT skills and system performance. • Cost Management: Optimizing IT expenses for better ROI on technology and services. • Data Reporting: Creating IT performance reports to guide decision-making and improve operations.

• Developing and implementing policy related to information security and privacy concerns.• Identifying potential problems with existing systems and recommending improvements to existing processes.• Developing and implementing policy related to information security and privacy concerns.• Managing operations such as computer networks, hardware, software, and other IT infrastructure to ensure it is functioning properly.• Implementing new technologies to improve efficiency and productivity.• Implemented Barcode management system for manufacturing line as well as recording QC, AB OK, Cripple Bike to Deliver to Warehouse.• Centralized CCTV System, Install, Manage, Monitoring.• End User Data Security Policy.• Manage Local Vendors • Maintain IoT devices inventory.• Configure & maintain networking wired & wireless device, Access Control, Bar code and regular Printer etc.• Conduct Various IT training (IOT Device & ERP) for new joiner, management & non-management employees.

• Install and configure computer hardware operating systems and applications.• Setup & configure MikroTik router.• Prepare IT equipment for new joiner.• Repairing and replacing equipment as necessary.• Support Head office and Factory users.• Configuring & Basic troubleshoot printer, monitor, projector etc.• Monitoring & Maintain Computer system, Network & others IoT devices.• vicidial application.• Documentation & Inventory.• Contact with various vendors for IT equipment.• Maintaining documentation several IT related issues.• Responding in a timely manner to service issues and requests.• Office 365 and outlook configuration.

• Keep computer systems running smoothly and ensure users get the maximum benefit from them• Install and configure computer hardware operating systems and applications• Monitor and maintain computer systems and networks provide support in a face-to-face capacity, over the phone or via remote desktop software, helping staff or clients set up systems or resolve issues• Troubleshoot system and network problems, diagnosing and solving hardware or software faults• Replace parts as required• Follow diagrams and written instructions to repair a fault or set up a system• Support the roll-out of new applications