Train, mentor, and direct inventory team membersEvaluate and refine operating procedures and space utilization practicesPromptly route incoming shipments through the appropriate channelsEnsure components & materials are received fully and correctlyCollaborate with engineering teams to manage revision control and obsolescenceOversee cycle countsSupport time-sensitive production goals, providing necessary parts and materialsTrack and update inventory, including serialized parts, in NetSuiteConfirm accuracy of work orders to be released to the production floorCoordinate with sales team to ensure customer orders are received at the correct time and place

Prepared, adapted, and executed purchasing plan for robot manufacturingCultivated strong vendor relationshipsGenerated and tracked more than 1000 Purchase Orders, spending over $9.5M.Collaborated with Engineering Team to manage revision controlDesigned and monitored communications channels for purchasing requestsControled, monitored, and reported inventory levelsAssisted Finance Department in preparing financial reportsOrganized inventory of parts on handSupported field operations by shipping parts for repair or warrantyPromoted culture of safety and communicationInterviewed candidates and participated in hiring committees

Created and refined policies, procedures, and tools used in daily operationsIdentified, resolved, and mitigated workplace hazardsLed weekly safety briefingsEnsured customer orders were fulfilled correctly and in a timely mannerImplemented and refined online tracking and filing systemResearched and generated reports on availability, compatibility, and cost of partsResponded to customer requests in person, by phone, and online in English and RussianSupported branding and marketing effortsTrained and mentored new employees

Took air and bulk samples to determine presence and concentration of hazardous substancesEnsured that appropriate safety measures are taken both for workers and for the publicDocumented findings in accordance with federal, state, and local lawsCollaborated with others to proofread reports and verify accuracy of dataConsulted with client and contractors to facilitate safe and effective project completionEvaluated sites for potential hazardous conditions and materials

Contacted customers by phone regarding past-due billsEducated customers on contractual obligations and helped to protect credit scoresReceived and recorded paymentsAssisted in planning future paymentsUsed computerized dialing program

Provided bi-lingual (English/Russian) employment services to customers with widely varying levels of experience, education, confidence, and motivation. Helped customers identify their goals and skills, then suggested appropriate next steps such as training, skill development, or contacting specific employers. Entered accurate and concise notes into tracking system to facilitate ongoing support. Served as Lead Worker for 15 months over a team of 11 by preparing staffing plans, monitoring coverage of work stations, responding to customer complaints, and assessing skills to provide training. Served as Acting Supervisor in the absence of the team's supervisor. Reviewed processes, procedures, and documents in order to recommend and implement improvements.

Worked in the BYU Office of Institutional Assessment & Analysis (IAA). Analyzed survey data and prepared the data for reports and presentations. Designed & revised surveys, administered research instruments, and conducted scholarly literature reviews to prepare research for publication. Met with university officials to share findings, answer questions, and make recommendations supported by statistical data.My work at the IAA was connected to a research team in which I also participated. It was focused on the time management habits of university students with the aim of improving academic performance and retention. In addition to responsibilities those listed above, the research team also conducted qualitative interviews about time management and presented research findings at several scholarly and professional conferences.

Worked in early morning (4:30-7:30am) custodial position in the Brigham Young University Administrative Building. Performed general cleaning duties such as emptying trash cans, dusting, vacuuming, and cleaning bathrooms. Often, especially during holiday and summer vacations, stayed extra hours to perform other tasks.

Located potential customers, estimated the cost of painting projects, and discussed with potential customers the costs and benefits of choosing to repaint their homes. Scheduled projects and supervised a small team of painters while working along side them. Throughout the process consulted with the customer to ensure complete satisfaction.