• Direct compliance of Associates with established company policies, procedures and standards such as safekeeping of company funds and property and grievance practices.• Co-ordinate sales and promotional activities.• Negotiate with local vendors for merchandise after determining needs for area.• Continually assess the overall presentation of merchandise and appearance of the store.

Hardliners - Responsibilities: Sales Floor, Presentation team (Merchandising), Starbucks,Health and Safety program & Food Safety are my core roles. I am also responsible to ensure the store isrunning smoothly while focusing on the key focuses which include; team and guest safety, profitability,productivity, and guest perception.As an E.T.L. I am responsible for leading my team to drive profitable sales performance and continuousimprovement to impact the total store. I also ensure all store processes are executed to Target’s standardsby strategizing, problem solving and thinking critically. I develop team members and reinforce Target’sexpectation for a consistently safe, compliant, and vibrant team culture, and supports communitypartnerships and engagement efforts to ensure the store acts as a good neighbour.As an Executive Team Leader I take the lead as I:• Set high standards for a strong guest culture, ensuring the team consistently delivers a fast andfriendly shopping experience that exceeds guest expectations.• Drive a distraction-free shopping environment that is clean, clutter-free and safe.• Drive a respectful team culture centered on open communication, sharing, listening and personalrecognition of team members at all levels.• Recognize, coach, and provide meaningful feedback through active performance management.• Plan, interview and assess talent in an effort to build the best store team.• Drive a profitable sales culture, operationally excellent stores and a shopping experience thatexceeds guest expectations.• Prioritize and drive continuous improvement in operations to deliver total store profitability andcompany Earnings Before Interests and Taxes (EBIT).• Plan and manage seamless planogram transitions to ensure that the appropriate freight gets ontothe sales floor in a timely manner and that we are in stock for our guests.

Corporate Store Manager – Responsible for all aspects of leading and managing a profitable retail store by: Achieving sales targets (Drives sales and Client service), Providing Leadership & Development to employees, Managing Store Operations (inventory, cash, merchandising, & staff scheduling), & Managing Human Resources programs such as recruitment, training, performance management, and other HR administrative duties.KEY ACCOMPLISHMENTS:• Opened the second retail store for Shaw.• Working with the construction and technology team to ensure the store was ready for opening.• Hired & created a training plan for 15 employees.• Helped form new operational procedures.• Promoted and developed 1 store manager, 2 supervisors, 2 support members for the organization.• Working closely with the training team to develop new process and training tactics.

Responsible for operations, customer service, people development, building sales, HR duties.

Managing a 3million dollar plus per year business, with over 110 employees reporting to me. Responsible for managing store PNL results, Store Operations, People Development, HR duties, Building Sales and Community relations, & Training• Store manager of the year in 2008 (top 10% of store managers.)• Represented McDonald's Canada at the world wide convention in Orlando FL.• Lead my team to win the "QSC Trophy" for top preforming store in the areas of Customer service, Profit, Cleanliness, and People Development.• Developed and promoted numerous Store and assistant managers. • Was selected to run our "Flagship" head office store in Western Canada.