Michael Williams Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, Canada Area

Vancouver, Canada Area

• Direct compliance of Associates with established company policies, procedures and standards such as safekeeping of company funds and property and grievance practices.
• Co-ordinate sales and promotional activities.
• Negotiate with local vendors for merchandise after determining needs for area.
• Continually assess the overall presentation of merchandise and appearance of the store.

Vancouver, Canada Area

• Hardliners - Responsibilities: Sales Floor, Presentation team (Merchandising), Starbucks,Health and Safety program & Food Safety are my core roles. I am also responsible to ensure the store isrunning smoothly while.
• Set high standards for a strong guest culture, ensuring the team consistently delivers a fast andfriendly shopping experience that exceeds guest expectations.
• Drive a distraction-free shopping environment that is clean, clutter-free and safe.
• Drive a respectful team culture centered on open communication, sharing, listening and personalrecognition of team members at all levels.
• Recognize, coach, and provide meaningful feedback through active performance management.
• Plan, interview and assess talent in an effort to build the best store team.

Vancouver, Canada Area

• Corporate Store Manager – Responsible for all aspects of leading and managing a profitable retail store by: Achieving sales targets (Drives sales and Client service), Providing Leadership & Development to employees.
• Opened the second retail store for Shaw.
• Working with the construction and technology team to ensure the store was ready for opening.
• Hired & created a training plan for 15 employees.
• Helped form new operational procedures.
• Promoted and developed 1 store manager, 2 supervisors, 2 support members for the organization.

Vancouver, Canada Area

Responsible for operations, customer service, people development, building sales, HR duties.

Vancouver, Canada Area

• Managing a 3million dollar plus per year business, with over 110 employees reporting to me. Responsible for managing store PNL results, Store Operations, People Development, HR duties, Building Sales and Community.
• Store manager of the year in 2008 (top 10% of store managers.)
• Represented McDonald's Canada at the world wide convention in Orlando FL.
• Lead my team to win the "QSC Trophy" for top preforming store in the areas of Customer service, Profit, Cleanliness, and People Development.
• Developed and promoted numerous Store and assistant managers.
• Was selected to run our "Flagship" head office store in Western Canada.