Emily Meadows, Ms, Safe 6 (Ssm, Sdp, Popm) Email & Phone Number

Mccordsville, IN, US

United States

• As a Scrum Master I am responsible for leading and assisting cross-functional development teams responsible for project delivery and bringing features to market. This role facilitates the Project Team through the agile.
• Serve as Scrum Master for client product/delivery teams
• Guide and coach the scrum team on how to use agile/scrum best practices and values
• Coach the business to perform as effective PO’s and stakeholders
• Continually evaluate team scrum process capabilities and suggest/implement process improvements in a constructive and collaborative manner
• Work collaboratively with cross-functional scrum teams and development managers to support the full software delivery lifecycle

Indianapolis, Indiana, United States

As a consultant, I developed training and onboarding procedures for new employees. I also implemented strategies to utilize LinkedIn Sales Navigator for prospect sourcing and devise social media for prospecting methods for business growth. I conducted phone calls and scheduled appointments with potential prospects. Additionally, I managed customer.

Greater Indianapolis

• In this role, I directed and managed complex digital projects for a leading telecommunications company. I led cross-functional teams of over 25 members. I employed tools including Asana, Figma, Jira Align, Slack, and.
• Improved top transactions for users by crafting and drafting wireframes for digital experience in app and web.
• Enhanced expertise and reduced costs by relocating support line operations from internal call centers to global partners.
• Minimized friction points caused by dual support requirements and streamlined operations by transitioning support from customers and sales associates to global partners.
• Expedited customer issue escalation and resolution by implementing Slack form and process to transfer chats to secure channel and establishing monitoring system for tracking serve time, transaction type, and.
• Identified and rectified a technical issue preventing customer segment from changing rate plans in app, saving company $200K monthly in customer service calls.

Indianapolis, Indiana, United States

• I managed organizational design project initiatives with a focus on leadership development and cross-functional process enhancements. I applied Agile methodologies to surpass project delivery expectations and crafted.
• Successfully conceptualized and executed Executive Leadership Development Program, resulting in 75% retention rate and providing upward mobility for front-line staff.
• Achieved 25% reduction in project costs by enforcing strict timeline and budget controls.
• Expedited project completion, consistently delivering ahead of schedule and under budget.
• Orchestrated personnel development and project alignment using Workday, enhancing team growth and project success.

Greater Indianapolis

• In this role, I orchestrated promotional campaigns using Orbit project planning software in alignment with marketing objectives and punctual execution. I authored user stories and acceptance criteria in Jira. I also.
• Launched 300+ promotions for prepaid, consumer, and business sales channels to bolster organization's competitive position.
• Identified and resolved critical issues with buy one get one promotion saving organization $2M.
• Improved productivity by 35% and reduced call volume by 5% by streamlining escalation process for promotional issues.
• Designed sales dashboards using SQL queries to monitor promotion performance and inform strategic decisions post-launch.
• Led full life cycle management of coded discounts, securing a marked competitive advantage for the company.

Indianapolis, Indiana, United States

• I developed and executed market expansion strategies along with overseeing inventory processes and implementing sales documentation workflows. I formulated and conducted in-depth market research to devise lead.
• Successfully initiated Sales Excellence training program, boosting market performance by 5% in 2019 and 10% in 2020.
• Developed and promoted over 15 team members into management roles, fostering leadership and career growth.
• Achieved top 10% sales performance ranking in 2018, 2019, and 2020, demonstrating sustained excellence.
• Reduced errors by 10% and minimized count time by implementing streamlined inventory process.
• Orchestrated and drove execution of sales strategies that led to 20% market share increase and 60% revenue surge.

Indianapolis, Indiana Area

• I managed daily operations in a high-volume retail environment and led sales team to exceed targets through coaching on complex sales strategies. I conducted performance evaluations and provided constructive feedback.
• Secured significant, long-term contract with a major client, resulting in 35% boost in revenue.
• Enhanced customer satisfaction by 25% by resolving issues proactively and raising service standards.
• Generated over 50 qualified leads within one month through superior lead generation skills.
• Recognized as top salesperson for five consecutive years due to exceptional sales performance.
• Developed and implemented successful referral program that drove new customer additions and sales.

Indianapolis, Indiana Area

· Led and coached a team of 6 associates · Implemented numerous sales techniques that led team to receive top sales honors in 2008, 2009· Recruited and trained new employees for the store location· Delivered exemplary customer service· Completed inventory counts monthly and helped reduce shrink· Achieved and exceeded multiple sales metrics by utilizing.

Masters Of Science In Management & Leadership, Organizational Design & Development

Bachelor Of Science, Double Major In Human Resources Management And Business Management

Deans List recipient